• Analyzed and assessed borrowers' financial status to match clients with suitable programs.• Prepared loan packages and ensured all aspects of closing process were completed on time.• Training of new employees as well as maintaining relationships with their current clients.

• Performed research and needs-analysis for training programs.• Analyze customer needs and design, develop and implement new programs for classroom, e-learning and online training.• Perform analyses of current program design and curriculum; provide recommendations for enhancements and improvements to increase program effectiveness.• Coordinated the production of training materials and the distribution to trainers.• Consulted with subject matter experts to determine specific… Show more • Performed research and needs-analysis for training programs.• Analyze customer needs and design, develop and implement new programs for classroom, e-learning and online training.• Perform analyses of current program design and curriculum; provide recommendations for enhancements and improvements to increase program effectiveness.• Coordinated the production of training materials and the distribution to trainers.• Consulted with subject matter experts to determine specific content requirements.• Researched and evaluated new hardware and software solutions; provided recommendations to supervisor.• Planned, coordinated and participated in "Train the Trainers" events.• Captured and edited video for integration into PowerPoint and e-learning courses.• Assigned and managed compliance training using LMS.• Developed Demonstrations, Simulations, and Assessments in Adobe Captivate.• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.• Provide technical support and training for staff, interns and patrons on current and emerging technologies. Show less

• Analyzed and assessed borrowers' financial status to match clients with suitable programs.• Prepared loan packages and ensured all aspects of closing process were completed on time.• Training of new employees as well as maintaining relationships with their current clients.

• Lead videographer, photographer, and editor for My Friend Studio• Meeting deadlines of footage delivery and maintaining client relationships.• Trained employee on how to use various video and photo equipment.• Researched potential market competitors and industry trends to identify potential new products and services.