Executed daily operational functions for the Human Resources Assistant role in addition to FMLA documentation, fingerprinting processing and assorted office duties as assigned.• Collected and reviewed new hire onboarding information for completion and accuracy. • Created and maintained employee personnel and supplemental files.• Input, track and audit employee licensure, certifications, performance appraisals and job requirements.• Strong interpersonal skills; proven ability to establish and build partnerships with all levels of employees.• Facilitated fingerprinting processing for consistent enforcement of AHCA compliance.• Maintained and tracked department expenditures.• Assisted in generating appropriate FMLA documentation to comply with all regulations and procedures. • Input FMLA data into Kronos systems to maintain time and leave records for Payroll and Human Resources departments.

Successfully streamlined record management systems resulting in efficient accessibility. Maintained all file systems for corporate human resources (Projects, policies, personnel files, recruitment files etc.). Ensured file management compliance with JCAHO and other healthcare certified regulations and requirements. • Created and maintained records and prepared documents in support of Human Resources and benefit programs, such as personnel files, I-9 forms, terminations, benefits, leaves, recruiting, etc.• Assisted in the complete onboarding process; making sure all documentation including new hire paper work and forms are processed and filled out correctly. • Operational duties such as bill payment and supply management.• Provided quality customer service to visitors, employees, specialists and executives. • Maintained manager and employee confidence by keeping human resources information confidential.• Generated proper documentation needed for subpoena related matters. • Contributed to team effort by accomplishing related results as needed.

Provided support for the recruiters, generalist and employees. Managed daily operations of Human Resources front desk. Processed and maintained tuition reimbursement claims, manage and update current human resources forms and process employee benefits. • Managed on-boarding process for new hires by creating new hires files which included processing I 9’s, scheduled new employee and follow-up orientations. • Advised and assisted employees regarding tuition claims and reimbursements. Process claims, ensuring timely submission to accounts payable. Distribution of tuition checks to employees. • Coordinated with employees by means of letters, telephone calls, e-mails, and personal interaction regarding leave of absence insurance payments. Maintained premiums by logging and tracking employee's individual accounts. • Ensured current and previous employee’s verification of employment request were completed daily to maximize customer service. • Acted as an information source point for customers and helped in directing them ]to reach the right person or department. • Ability to handle a high volume of visitors and callers. Directing visitors to appropriate contacts, answering incoming calls and providing professional customer service to employees, managers and visitors. • Communicated with employees and visitors to answer questions, disseminate or explain information and address complaints. • Maintained and updated internal Human Resources forms and new employee packets.

Managed and coordinated patients home health plan of care, by ensuring documents from the hospital and physicians had appropriate signatures within the time frame mandated by state and federal guidelines. • Followed up with physicians’ offices to obtain signed doctors’ orders required for insurance billing. • Received and maintained home health reports to validate signed physician orders for patients home care services. • Generated bi-weekly reports and data entry of home health patients care plans, assessments and treatments. • Distribution of reports to intake coordinators to provide status on patient's plan of care. Resolved administrative concerns by coordinating preparation of reports, analyzing data and identifying solutions.