Claudette Forbes, Sphr Email and Phone Number
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A human resources, customer service and operations professional with a strong background in motivating and developing leaders at all levels. Serves as advocate for the company and employees, balancing the needs of both successfully. An engaging, effective leader with the ability to bring diverse teams together to deliver profitable organizational results.I am interested in a position with a company where I can leverage my customer service, operations and human resource background to promote organizational success. I want to ensure people I work with and lead appreciate the value of continuous improvement, collaboration, diversity of thought and teamwork. I will accomplish these goals through talent acquisition, talent assessments and coaching, and leadership development with a focus on business relationships and trust between leaders and employees. I will also assess business performance and develop stratgies to improve organizational results.Specialties: Employee RelationsTraining and DevelopmentPerformance ManagementLeadership CoachingRecruitment and SelectionChange ManagementRemaining Union Free SystemsStrategic Communication
Transport America
View- Website:
- transportamericajobs.com
- Employees:
- 715
-
Recruiting ManagerTransport America Oct 2011 - Present
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Human Resource Business PartnerSchneider National Apr 1995 - Jul 2009Responsible for increasing effectiveness of organization by maximizing the contribution of all employees. Effectively led the human resource functions in multiple Operating Centers across the US.• Developed and implemented first formal organizational training package for mid-level managers. • Key contributor in process redesign teams.• Managed the coordination of several large-scale restructuring activities, reducing the workforce by up to 10%.• Sought out member of Associate Relations Team; developed and implemented an effective associate relations/union avoidance strategy. Established industry-leading processes to monitor climate and business effectiveness. • Developed groundbreaking front-line leader curriculum; trained over 1,500 leaders in a 2 year span. • Designated Alternative Dispute Resolution (ADR) Process Owner for the organization. Effectively resolved cases mitigating potential law suits and unwarranted unemployment claims and managed all aspects of the program. • Facilitated the field recruiting processes ensuring hiring teams used behavioral interviewing, consensus candidate selection, and effective scenarios or role plays. -
Operating Center ManagerSchneider National Nov 1989 - Apr 1995Responsible for leading the company’s largest operating center, generating approximately $180 million in revenue annually. Accountable for all aspects of customer service, safety and regulatory for more than 1,500 drivers and independent contractors. Developed and managed operating budgets.
Frequently Asked Questions about Claudette Forbes, Sphr
What company does Claudette Forbes, Sphr work for?
Claudette Forbes, Sphr works for Transport America
What is Claudette Forbes, Sphr's role at the current company?
Claudette Forbes, Sphr's current role is Experienced Human Resources, Customer Service and Operations Professional.
What is Claudette Forbes, Sphr's email address?
Claudette Forbes, Sphr's email address is cl****@****ica.com
What is Claudette Forbes, Sphr's direct phone number?
Claudette Forbes, Sphr's direct phone number is (877) 223*****
Who are Claudette Forbes, Sphr's colleagues?
Claudette Forbes, Sphr's colleagues are Ed Paul, Russell Wells, Sherri Teuton, Kent Baldwin, Jon Darko, Adilifu Sanyika, Bruce Harn.
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