Claudi Sanchez Serrano Email & Phone Number

Barcelona Y Alrededores, España

• Consulting for Rail Inventory Companies by:
• Engaging potential customers for Rail Inventory Systems presenting products.
• Working on technical pre-sales activities such as RFP completion, implementation solution proposal and technical requirements validation.

Barcelona Y Alrededores, España

• Conceptualisation, planning and product backlog creation of a MaaS platform with blockchain capabilities for accounting feeds between mobility provider participants
• Presentation of product and functionalities to potential investors

Barcelona Area, Spain

• Provide accurate, high quality and timely support, escalation and problem resolution for Travelport's third party and developer customers using API products.
• Engage in crisis and escalation activities for API product and functional issues as required.
• Identify opportunities to streamline product support processes and supplement/acquire product support knowledge across the Commercial Operations team.

Madrid Area, Spain

Manager - Rail Distribution Product Management in Madrid.

Madrid Area, Spain

• Support of Sales Team. Pre-Sales activity.
• Product proposal in line with clients needs.
• Creation of Business Requirements. Ensure that Product Specifications and Product Development are compliant with the Business Requirements.
• Manage product budget and priorities definition.
• Monitor product success and define corrective actions as necessary.
• Work closely with Development colleagues to ensure deep understanding of Business Requirement

Sophia-Antipolis, Nice

• Support of Sales Team.
• Product proposal in line with clients needs.
• Creation of Business Requirements. Ensure that Product Specifications and Product Development are compliant with the Business Requirements.
• Manage product budget and priorities definition.
• Monitor product success and define corrective actions as necessary.
• Work closely with Development colleagues to ensure deep understanding of Business Requirement

Amadeus S.A.S. France, Nice

• In charge within the Department of enhancing quality innovation in the different aspectsof the Product Analyst role. The main achievements:
• Improved the definition of Data Processes by introducing ARIS Express tool usage. Thesuccess has enabled to normalize and industrialize all Data Processes involved in theimplementation of a new client.
• Created a Functional Specification Template for Rail Shopping.
• Participated actively in the consolidation of Common elements in Amadeus XML Grammar.

Amadeus S.A.S. France, Nice

• Rail Distribution/IT DepartmentAmadeus S.A.S. France, Nice Responsible for business requirements analysis and charged to provide functionalexpertise to assist with management of the Amadeus Rail product suite.
• Produce Functional Specifications. Ensured that functional specifications used fordevelopment correspond with product requirements and verify that finished product matchesboth Customer expectations and Functional.
• Monitor product success and define corrective actions as necessary.
• Work closely with Development colleagues to ensure deep understanding of BusinessRequirement and Functional Specification is passed on.
• Support sales activities through written and verbal presentations concerning productfunctionality & providing product overview presentations and documentation emphasizingvalue to specific customers.
• Ensure production integrity by validating and prioritizing reported problems.

• In the DACIA Logistics Project Managers team I have workedactively in two different projects:
• SOMACA (Morocco). Car parts shipment and product shipment definition for LOGAN cars tobe produced in Morocco and sold in France and Spain. A Project where its goal was thedefinition and implementation of: What car.
• AVTOFRAMOS (Russia). car parts shipment. Study of the logistic routes and optimizationfrom all french car parts providers to Moscow.

Internship on Predictions on the future behavior of El Niño due to the Climate Change.

camps in the Pyrenees for children between 7-14 years old. o Planned and managed activities for an average of 50 minors.

Teach Integral Calculus to University Undergaduates

Ingenieur, Systemes De Production

Web Development

Main technology knowledge acquired: - HTML, CSS and JavaScript knowledge - Frameworks such as Express-back-end and React-front-end.

Executive Master In Digital Business, Business Management

Ingenieria Superior Industrial, Ingeniería