Claudia Adam

Claudia Adam Email and Phone Number

Process Specialist at Infosys BPM @ Infosys BPM
bengaluru, karnataka, india
Claudia Adam's Location
Bucharest, Bucharest, Romania, Romania
About Claudia Adam

Sociable and creative person, eager to acquire additional knowledge.Active approach to work and focused on getting things done.

Claudia Adam's Current Company Details
Infosys BPM

Infosys Bpm

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Process Specialist at Infosys BPM
bengaluru, karnataka, india
Website:
infosysbpm.com
Employees:
21662
Claudia Adam Work Experience Details
  • Infosys Bpm
    Process Specialist
    Infosys Bpm Oct 2022 - Present
    Bucharest, Romania
  • Infosys Bpm
    Senior Process Executive
    Infosys Bpm Dec 2021 - Oct 2022
    Bucharest, Romania
    Assist client manager in generating quotes to facilitate in fast turnaround time. This might involve a degree of product pricing knowledge.• Responsible for Information gathering and data consolidation of each quote request.• Handle incoming quotation requests including overseas requests from other NTT Offices.• Frequent follow up call required to achieve client request closure within SLA given.• Process and follow-up on dispute case or open issues within SLA given.• Dealing with internal queries in a professional, client-oriented manner.• Establish and maintain good relationship with decision-makers, internal stakeholders.• Responsible for QA process.• Provides mentorship & guidance to new joiners.Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.
  • Ntt Ltd.
    Senior Sales Support Administrator
    Ntt Ltd. Aug 2021 - Dec 2021
    Bucureşti, România
    • Assist client manager in generating quotes to facilitate in fast turnaround time. This might involve a degree of product pricing knowledge.• Responsible for Information gathering and data consolidation of each quote request.• Handle incoming quotation requests including overseas requests from other NTT Offices.• Frequent follow up call required to achieve client request closure within SLA given.• Process and follow-up on dispute case or open issues within SLA given.• Dealing with internal queries in a professional, client-oriented manner.• Establish and maintain good relationship with decision-makers, internal stakeholders.• Responsible for QA process.• Provides mentorship & guidance to new joiners.Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.
  • Ipsos Interactive Services
    Senior Quotation Executive
    Ipsos Interactive Services May 2021 - Aug 2021
    Bucharest, Romania
  • Ipsos Interactive Services
    Quotation Executive
    Ipsos Interactive Services Jun 2017 - Apr 2021
    Bucharest, Romania
    The main job purpose of Quotation Executive is to build the commercial offer of services in response to the client RFW, offering the client all the support, with the aim of commissioning the project.• Handling requests from internal clients , and sending detailed offer based on their requirements;• Working with big clients around the globe ( EU, APAC, LATAM, CEEA)• Clarifying specs, offering support for IIS platforms to clients;• Managing the end to end process, from the moment a request is assigned in quotation , until the implementation and closing of the project, by making sure the right pricing strategy has been applied;• Calculation of standard and specific rates;• Negotiating the prices and costs, both with internal and also external sources/vendors;• Updating the database of suppliers, when finding relevant information;• Organizing validation meetings for high value studies, preparing all relevant documents;• Calculating and analyzing internal profitability margins;• Checking the production team availability , and making sure the project will be handled and assigned in due time;• Providing all necessary details to assigned Project Manager, and if needed, scheduling a brief with all required parties.
  • Swarovski
    Store Manager
    Swarovski Oct 2007 - May 2017
    București, România
    As a Boutique Manager, I am able to work, grow and develop in a dynamic, friendly and professional environment , and improve skills like:- Strategic vision, meticulous planning and execution of duties to achieve company’s goals, leading the team- Interact and maintain relationships with Swarovski representatives , national and international suppliers and collaborators of the company (suppliers for promotional items and visual communication);- Responsible for implementation of promotional materials and products;- Statistical analysis and recommendation reports in alternative marketing campaigns;- Prepare all required documents in electronic format;- Managing and organisation (receiving, recording, distributing, send by courier – if necessary, mail archives);- Copy/ elaboration of various materials, invoices;- Prepare whenever necessary reports and presentations in Microsoft Excel.

Claudia Adam Education Details

Frequently Asked Questions about Claudia Adam

What company does Claudia Adam work for?

Claudia Adam works for Infosys Bpm

What is Claudia Adam's role at the current company?

Claudia Adam's current role is Process Specialist at Infosys BPM.

What schools did Claudia Adam attend?

Claudia Adam attended Universitatea „spiru Haret” Din București.

Who are Claudia Adam's colleagues?

Claudia Adam's colleagues are Dileep Kumar V, Ravindra Shinde, Aswathy A S, Prachi Telgu, Athreya M S, Likhitha Pamuru, Suma S.

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