* Accountable for the financial health of the company, the accurate reporting to Investors and Shareholders; and the leadership of the staff to ensure the smooth operation of the office* Review and approval of the financial statements of the company, ensuring completeness and accuracy* Maintain a high standard of Customer Service to our clients and external power team * Suggested and implemented a rent roll system from post-dated cheques and E-transfers, to Pre-Authorized Debit (PAD) system, reducing processing time and late rent payments by 18%* In charge of the organization's Human Resources strategies, policies, implementation of best practices, hiring and on boarding* Negotiated and implemented electronic payroll system reducing administrative work and significantly improving employee satisfaction

* Provided management services for over 80 units, maintaining an open and clear communication with Tenants* Processed monthly rent roll, leases, property taxes as well as applications to the Landlord and Tenant Board and Small Claims Court* Evaluated and solved problems that arise at the properties looking after Tenant's needs in a timely manner* Developed strong win-win relationships with our various repair, renovation and cleaning contractors * Excellent ability to diffuse irate Tenants and find a solution or an acceptable compromise

* Managed a portfolio of borrowing and non-borrowing small and medium size commercial clients with sales between $1 and $5 million CAD* Provided investments, credit and cash management advice according to the customer needs* Looked for opportunities to bring new business contributing to a 20% growth in Branch revenues * Worked with the Personal Financial team in cross selling products to achieve the Branch Targets

* Managed relationships between the bank and 50 large national and multinational companies * Looked for new potential clients and relationships, developed and increased business on national and foreign currency* Managed assets of over $100 million USD* Represented the client’s interest and made proposals to upper management, the creditcommittee and the Board of Directors* Counselled clients through the project development process in order to find monetary benefitsfor the client and the bank* Advised and promoted Bancolombia’s electronic services, financial products and investments according to the customer needs

• Managed 7 Credit Analysts• Analyzed financial statements of medium size corporate clients with sales over $9 million USD• Assisted the Account Managers with the analysis process, prepared credit studies as well as credit applications and sponsored applications through the credit approval process• Made financial projections in order to determine the risk level for clients’ projects.• Organized and coordinated regional credit committees and Board of Director’s committees