Claudia Avery Email and Phone Number

Processed adjustments to and from Fed and other institutions. Provied customer service by phone and email. Process large return item information from other financial institutions. Process, balance and redeposit Point of Deposit returns and forward to member credit unions. Retreive daily inclearings reports. Retrieve all adjustment requests and process them for member credit unions. Update all logs and spreadsheets daily. Prepare monthly billing for returns and adjustments and submit necessary paperwork to Accounting Department. Write and update departmental procedures.

Responsible for reconciling and adjusting errors in Point of Deposit and Inclearings work. Responsible for completing Local and Fed adjustments. Answering client queations about adjustments and problems. Limited return item processing. keeping an adjustment log and filing all research.

Several short term customer service positions. Then placement at Fiserv.