Claudia Botello Email and Phone Number

Telephone Operator: Proficient in operating multi-line phone systems and managing high call volumes efficiently.Customer Service: Skilled in providing exceptional customer service and addressing customer inquiries effectively.Activity Reporting: Experienced in preparing and maintaining detailed activity reports to track performance and service metrics.First Contact Problem Resolution: Adept at resolving issues during the first customer interaction, ensuring high customer satisfaction and quick turnaround.

Entrenadora en Las Alitas Pedregal en México, orgullosa portadora y guardián del DNAlitas.Trainer at Las Alitas Pedregal in México, proud bearer and guardian of the DNAlitas.Employee trainingBillingCustomer service functionsLas Alitas was a company where I grew professionally, starting as a hostess and progressing to a 'trainer' role, responsible for training new employees. The company’s programs taught me administrative skills such as updating databases, processing invoices, and conducting internal check-ins to support employee well-being.

Provide information and support to community members.Group management and organization.Manage and distribute incoming materials (such as brochures and informational materials) to different areas.Human and material resource management.Intermediate English proficiency (60%).