Claudia Chapman Email & Phone Number

United Kingdom

United Kingdom

Founded and created mylocalhelper, a fully responsive all-in-one platform aimed to revolutionise the on-demand home care services market, utilising technology, including artificial intelligence, with a specific focus on childcare and healthcare, addressing the needs of our growing and ageing population. Providing accessibility to search for self-employed freelancers and agencies based on geographical location, tailored to availability and individual needs, factoring in word-of-mouth recommendations using social media connections, Google Places, and a two-way feedback system with an integrated escrow platform for secure and reliable payments.

United Kingdom, Europe And North America

Cultivated strong relationships with account representatives, project managers, clients, and other relevant stakeholders by gaining in-depth knowledge of their preferences, needs, and expectations.Collaborate with Human Resources and Talent Acquisition, updating policies, procedures, and contractual amendments for a high-quality employee experience, incorporating principles of equality, diversity, and inclusion, including compensation benchmarks, to drive forward a people strategy, to attract, retain and grow talent, enabling a high-performance culture, empowering an international, remote team.Compose job descriptions, and adverts, source candidates, conduct interviews, gain references, negotiate and prepare offer letters while effectively managing to onboard new hires and ongoing training and development, staff absences, holidays, of employees.Increase morale and engagement, actively listen to employee needs, support, and coach personal development. Conduct comprehensive quarterly and annual reviews, delivering frequent constructive feedback on key performance indicators (KPIs).Effective communication, remote and in-person, to cultivate and nurture long-lasting relationships across the labour department and broader teams, encouraging joint forces and a bottom-up approach, welcoming input and feedback to evaluate the framework and implement effective change.Headhunted and recruited employees/contractors, ensured skill sets aligned, provided excellent candidate experience, fostered a trusted and mutually beneficial relationship and created a talent pipeline for future needs.Provide solutions and implement strategic process changes to improve efficiency, staying up to date with Software as Service (SaaS) tools, including Customer Relationship Management, Corporate Travel Management, Human Resource Management, and Expense Management.

United Kingdom

Cultivated strong relationships with account representatives, project managers, clients, and other relevant stakeholders by gaining in-depth knowledge of their preferences, needs, and expectations.Meticulously adhered to account representative budgets and client requirements, ensuring transparency and securing the best service match and value.Effectively requested and ensured the acquisition of all necessary crew documentation to comply with assignment regulations and ensured all relevant parties had accurate and up-to-date information, guaranteeing a streamlined event planning and execution process.Frequent communication with contractors, building trusting relationships, and providing an up-to-date and clear understanding of position preferences and skillsets to fulfil upcoming positions. Accurately and timely processing of payroll.Skillfully managed schedule changes, cancellations, and last-minute requirements efficiently and professionally.Planning and booking of international travel logistics taking into account time and cost-effectiveness.Prioritised adherence to health and safety requirements, maintained a safe working environment, and completed venue health and safety documentation/visas.I gained extensive knowledge of venue locations, capacity, limitations, and tour routings.Gaining feedback from all parties involved and accurately representing this data to be sent to the labour manager for review and evaluation.

South Coast, United Kingdom

Operated within company policies and procedures and adhered to the guidelines the Nursing and Midwifery Council (NMC) set forth.Completed comprehensive remote training sessions provided by the company and individual projects, demonstrating self-motivation and an ability to adapt to new IT systems quickly. Assisted team members in troubleshooting any IT difficulties, displaying a helpful and proactive approach.Expanded clinical cannulation skills and supported multiple hospitals across the South in infusion clinics, collaborating closely with the NHS. Received accreditation on MMP passport in just one day by accomplishing ten successful cannulations, reflecting exceptional proficiency in the field.I conducted observations and urinalysis to assess patient suitability for infusion, ensuring the well-being and safety of each patient.

United Kingdom

Ensured clear communication and understanding of logistics and business details between artists/bands and the organisation, consistently keeping all parties up-to-date and well-informed.I fostered a strong and positive association between artists, artist managers, and the organisation, building a professional relationship and collaborating closely to meet the needs of both the artists and the organisation.Managed all aspects of artists' attendance, including transport, accommodation, and on-site needs, ensuring comfort and satisfaction throughout their time with the organisation.Efficiently set up dressing rooms and hospitality areas, guaranteeing smooth operations and a seamless experience for artists and their teams.

Hampshire, England, United Kingdom

Lymington, England, United Kingdom

Cipd Level 5 Associate Diploma In People Management, Human Resources Development

Event Planning, Events

Adult Nursing, Nursing