Claudia Chow Email & Phone Number

I actively collaborated with Event Managers to successfully plan and execute global events. This involved collaborating on various aspects such as sourcing vendors, managing timelines, refining budgets, and creating executive summaries to foster strong stakeholder relations. Additionally, I assisted in coordinating flight and travel accommodations for over 50 employees and vendors attending events like the Security Summit and the Consumer Electronic Show (CES).

I achieved success in meticulously planning and executing faculty signature events, which played a crucial role in fostering stronger faculty relationships and boosting student engagement, especially in the wake of the pandemic. As the event coordinator, I took charge of event logistics, including developing event budgets, selecting venues and vendors, managing attendees, overseeing inventory, and conducting post-event assessments. I actively collaborated with university and faculty stakeholders, as well as various event vendors, to ensure seamless coordination and alignment of event expectations throughout the entire process, from planning to implementation and post-event stages.

I managed WUSA's social media presence. This included scheduling marketing content to be posted on WUSA's social media channels either through Emplifi or by posting it manually. I also managed the social media channels by monitoring and responding to comments on posts, promptly addressing direct messages, and proactively notifying the Communications team about any issues, questions, or student advocacy matters raised by our audience.

I coordinated the organization's social media channels, overseeing the generation and management of content for more than 20 campaigns. This included leading project timelines, scheduling deliverables, and effectively engaging the audience. Additionally, I demonstrated exceptional communication skills in my role as a team manager, successfully overseeing a team of 6 part-time staff. I effectively assigned tasks, ensured project checkpointing, and provided support to team members, resulting in timely project delivery. Moreover, I collaborated closely with members of WUSA's communication and marketing department, as well as individuals across the university, contributing to the successful execution of various marketing campaigns and projects.

In my role, I played a pivotal part in improving efficiency by streamlining the vendor approval process. Taking initiative, I organized and updated the necessary documents in a comprehensive manner, simplifying the approval process for vendors and enhancing their experience. Additionally, I managed the Excursion and Event Facility Directory, ensuring that all online content on the website was edited to provide easy access to vital announcements and information for TDSB staff members regarding school excursions and event venues. Furthermore, I successfully facilitated discussions among multiple stakeholders, including over 50 external vendor applicants, academic staff, and internal departments, to establish the validity and effectiveness of the vendor approval process.

Toronto, Canada Area

I collaborated closely with the sales team to address customer inquiries and fulfill product orders promptly. I conducted comprehensive inventory inspections, meticulously checking over 100 products in each section of the store to ensure data accuracy. Additionally, I prioritized customer satisfaction by warmly greeting and assisting customers, while ensuring they had a memorable shopping experience through the provision of store amenities.

Markham, Ontario

As a Program Instructor, I have successfully organized and facilitated weekly volleyball lessons, catering to diverse age groups and skill levels. I took charge of supervising program operations, ensuring smooth execution and providing participants with the necessary equipment. Additionally, as a Program Assistant, I collaborated closely with program instructors to create a positive learning environment for children aged 3-5, focusing on their social development through engaging activities.