Claudia D. Email and Phone Number

Providing expert technical and analytical guidance to managers in planning work methods and making day-to-day adjustments in accordance with established priorities to meet deadlines. Performing mathematical computations to set pay accordingly with CFR and OPM administration guidelines for new and continuing IRS employees, (including locality, special salary, and/or other geographic pay), grade and pay retention, IR pay banding, recruitment and retention flexibilities, and application of… Show more Providing expert technical and analytical guidance to managers in planning work methods and making day-to-day adjustments in accordance with established priorities to meet deadlines. Performing mathematical computations to set pay accordingly with CFR and OPM administration guidelines for new and continuing IRS employees, (including locality, special salary, and/or other geographic pay), grade and pay retention, IR pay banding, recruitment and retention flexibilities, and application of single agency authorities where applicable. Analyzing facts based on expert knowledge and application of OPM qualification standards and an understanding and review of selective factor requirements, position descriptions, agency, and federal regulations references, such as the IRM, 5 CFR, National Agreement, and various Employment, Payroll, and local alerts. Shares knowledge with co-workers throughout my workday, via TEAMS, and Outlook. Responsible for drafting and preparing announcements; evaluating, rating, and ranking applications; adjudicating veteran's preference; updating and maintaining files; issuing Notice of Ratings; issuing and auditing certificates of eligibility. Processing a variety of requests for personnel action to fill a variety of positions. Manage incoming workload using Tableau PROD and USA Staffing reports. Applying Priority Placement Plan (PPP), Priority Consideration (PC), hardship, Voluntary Relocation, Career Transition Assistance Program (CTAP), Reassignment Preference (RP), Disability Program, Student Programs, and Veterans Programs. Analyzing techniques, both qualitative and quantitative, sufficient to identify, evaluate, and recommend appropriate work methods and approaches to resolve interrelated human resources management problems and issues. Researches analyzes, and provides guidance on a wide range of Federal personnel regulations, agency policies, and directives guidelines. Show less

Provides virtual and on-the-job training and assistance to lower-graded employees as necessary; Instructs employees in specific tasks and job techniques and makes available new or revised operating procedures and training material, written instructions, reference material, and supplies.Provides expert technical and analytical guidance to managers in planning work methods and making day-to-day adjustments in accordance with established priorities to meet deadlines. Serves as the Section… Show more Provides virtual and on-the-job training and assistance to lower-graded employees as necessary; Instructs employees in specific tasks and job techniques and makes available new or revised operating procedures and training material, written instructions, reference material, and supplies.Provides expert technical and analytical guidance to managers in planning work methods and making day-to-day adjustments in accordance with established priorities to meet deadlines. Serves as the Section Chief in her absence.Perform the full range of technical pay administration duties in the areas of setting and adjusting pay for new and continuing employees. These include locality, special salary, pay retention, and IR pay band. I conduct complex qualifications analyses for all types of positions filled. Analyses are based on an expert knowledge and application of OPM qualification standards and an understanding and review of selective factor requirements, position descriptions, agency, and federal regulations references, such as the IRM, 5 CFR, National Agreement, and various Employment, Payroll, and local alerts. Process non-competitive personnel actions as well as several types of competitive actions and power recruits’ requests submitted through USA Staffing to clear Career Transition Assistance Plan (CTAP) and special programs for eligible employees and creates and announce internal vacancies when necessary. Manage incoming emails and phone call traffic from internal stakeholder contacts.Interprets relevant data including written justification and resumes to approve non-competitive promotions. Scheduling training and assistance in support of the trainees for HR position using interactive applications such as Skype and Microsoft Teams.Serves as a subject matter expert and pay coordinator. Show less

Served as a subject matter expert within the organization regarding and interpreting policy as well as development implementation and evaluation of performance management training.Created PowerPoint presentations with content to develop Self-Help Online Tutorials (SHOT’s) Videos. Assisted Business Organization Divisions with the Integrated Talent Management (ITM) training courses that are assigned to employees and monitoring courses progress, identified any technical deficiencies and… Show more Served as a subject matter expert within the organization regarding and interpreting policy as well as development implementation and evaluation of performance management training.Created PowerPoint presentations with content to develop Self-Help Online Tutorials (SHOT’s) Videos. Assisted Business Organization Divisions with the Integrated Talent Management (ITM) training courses that are assigned to employees and monitoring courses progress, identified any technical deficiencies and arranges for necessary training. Prepared reports and maintained records of work accomplishments and administrative information.Coordinated the preparation, presentation, and communication of work-related information to the the Associate Director. Worked in collaboration with the Communication & Liaison team to create and publish Leader’s Alert and Headline’s Articles to remind managers and employees of the performance management policy training that needs to be completed.Monitored work in progress and reviewed completed work to ensure adherence to program policies/priorities, work methods, quality guidelines and deadlines.Communicated with IRS executives, leadership, managers, and officials at all levels of the organization.Assisted and reviewed Critical Job Elements (CJE) documents of all new or revised CJE performance plans and aspects. I utilized appropriate analytical techniques, skills, and judgement to perform assigned tasks or current business processes, which resulted in sound recommendations or actions. I utilized creative, innovative research and analytical techniques that resulted in process improvements. I collaborated with fellow colleagues to obtain qualitative and quantitative research to determine viability of Performance Management & Recognition projects. Show less

As Specialist I worked full range of technical pay administration duties in the areas of setting and adjusting pay for continuing employees implemented pay schedule adjustments (including locality, special salary, and/or other geographic pay), pay allowances and differentials, hours of duty, work schedules (including alternative work schedules), premium pay, FLSA (Fair Labor Standards Act), and application of single agency authorities where applicable. I resolved complex pay setting issues… Show more As Specialist I worked full range of technical pay administration duties in the areas of setting and adjusting pay for continuing employees implemented pay schedule adjustments (including locality, special salary, and/or other geographic pay), pay allowances and differentials, hours of duty, work schedules (including alternative work schedules), premium pay, FLSA (Fair Labor Standards Act), and application of single agency authorities where applicable. I resolved complex pay setting issues for both GS and IR pay systems. I advised HR Specialists and HR Assistants in calculating and resolved difficult pay issues using the Pay Setting Desk Guide, IRS Payband System Pay Administration Guidance.I provided a moderate range of personnel management technical advice, assistance, and related services to management officials and employees within the assigned organization. I worked independently and received assignments in terms of overall objectives, priorities, and deadlines. I independently planed and carry out all assignments, resolving most problems encountered including those that are more complex. Answered questions from employees and managers on a variety of personnel management matters related to the assigned personnel management functions.I coordinated and consulted with other servicing Personnel Offices, Payroll Centers, Embedded HR Staffs, and classification staffs to ensure that services meet management's business objectives. I conducted personnel management studies, analyses, and projects related to a specialized field of personnel management. Answered basic questions from employees and managers on a limited variety of personnel management matters related to the assigned personnel management functions. When required, I acted as Human Resources manager when my manager is out of office. As acting manager, I analyzed work group list reports to prioritize the workload for my staff. Served as a mentor to new HR employees. Show less

Assisted staff members to schedule and conduct Interview sessions for new employees, maintained and requested applicant personal files to determine their eligibility and qualifications.Responded to job applicant’s inquiries via telephone or letter; assisted managers, specialists, and upper-level managers by performing administrative duties in relation to the adjudication of performance and conduct cases, such as: compiling packages associated with the grievance meetings and negotiation… Show more Assisted staff members to schedule and conduct Interview sessions for new employees, maintained and requested applicant personal files to determine their eligibility and qualifications.Responded to job applicant’s inquiries via telephone or letter; assisted managers, specialists, and upper-level managers by performing administrative duties in relation to the adjudication of performance and conduct cases, such as: compiling packages associated with the grievance meetings and negotiation sessions. Controlled the inventory supplies for the entire section and placed purchase orders when needed, prepared spreadsheets, graphic charts and daily reports for section chiefs, managers, and specialists to keep them informed of the workload; summarized, perfected and synchronized reports for fiscal year. Timekeeper expertise. Show less