Claudia Dittrich Email & Phone Number

Madrid

Madrid

Distrito De Rin-Neuss, Renania Septentrional-Westfalia, Alemania

Conception, management and execution of the yearly marketing plan and budgetOrganisation of internal and external events of up to 1000 guestsPlaning, execution and performance analysis of online marketing and social media strategy of the schoolResponsible for the website, as well as for the conception of the new homepagePress work and press relations with local, regional and national newspapers and magazinesPublic relations with consulates, local authorities, corporate companiesResponsible for partnerships with local companies and sport associations, as well as negotiation of sponsorshipsOrganisation of visits to the school (politicians, consuls, university deans etc.)

Cologne Area, Germany

Assistance to the director of the Hotel, responsible as well for 4 additional properties (Barcelo Hamburg, Barcelo Praha, Barcelo Old Town Praha und Barcelo Praha Five)In charge of the Quality Programm: internal Guest Questionnaires, Market Metrix and Social MediaAppointment and travel coordinationTaking of minutes during meetings

Cologne, Germany

Course planning and scheduling, enrollment and coordination of teaching staff, development of new programs and courses, conception and execution of the marketing plan with focus on social media, lead management, public relations and sales, customer liason and support.http://ihkoeln.de/de/startseite/

Cancún Area, Mexico

Responsible for the monthly planning and development of a local magazine with a 7,000 print out. In charge of making and editing interviews on all kind of topics, coordinating the contributing writers and freelancers, designing the layout based on the advertising sold, producing the covers and graphic articles

Managed the promotion and sales activities of 5 hotels: Paradisus Rivieria Cancún, Gran Meliá Cancún, Meliá Turquesa, Paradisus Cozumel and Sol Cabañas del Caribe. Established the yearly Business Plan for the European and Canadian market segments. Developed sales forecasts and established room pricing. Successfully created and managed key account relationships.

Design and implementation of the sales and marketing pre-opening plan of the hotel. Responsible for the sales and marketing programs as well as media plan and press releases, designed to attract more business to the hotel. Attended travel markets, sales blitzes and work shops in USA, Canada and Europe. Staff supervision and motivation of a team of 11 people, including the reservations department.

Responsible for the tour operation of the European market for 5 hotels: Meliá Bávaro, Paradisus Punta Cana, Melia Caribe/Tropical, Meliá Santo Domingo, Meliá Juan Dolio. Planned and performed yearly action and travel plans to increase sales from the different European markets. Organization of fam trips to the hotels as well as special events.

Opening of the 260 room hotel. Assume authority for the operation and supervision of all the hotel service areas in absence of the General Manager: food and beverage, housekeeping, engineering, security, entertainment, front office.

In charge of the quality control and guest service department of the hotel. Developed exceptional problem resolution skills.

Fachseminar "Bwl, Marketing Und Intern. Management", Bwl, Marketing Und Intern. Management

Management Fachseminar: „Betriebswirtschaft, Marketing und Internationales Management“ Schwerpunkte: Betriebswirtschaft/Controlling.

Ebc*L A, Business/Managerial Economics

Unternehmensziele und Kennzahlen Bilanzierung Kostenrechnung Wirtschaftsrecht

Ebc*L B, Business/Managerial Economics

Ziele, Methoden und Instrumente der Businessplanerstelllung Marketing und Verkauf Investitionsrechnung und Finanzplanung

Projektmanager/In, Project Management

Blended-Leraning Zertifikat Systematisches Projektmanagement Teamorientierte Projektarbeit Strategische Zeit-, Kosten- und.

Social Media Manager, Social Media

Mit Auszeichnung abgeschlossener Zertifikatslehrgang Entwicklung von Social Media Konzepten und Strategien Optimierung von Profilen.

Fipele Formación Inicial De Profesores De Español L/E, Spanish Language And Literature

Ausbildungsprogramm zur Spanischlehrerin

Betriebswirtin Touristik, Touristik Betriebswirtin

Abitur & Selectividad