Trained all new staffLead a team of six tellersOpened and closed the branch (key and alarm holder)Ordered and sent out cash shipments dailyDealt with all customer complaints judiciouslyInitiated coaching sessions with each employee on a monthly basis and quarterly goal/career reviewsHandled all branch investigations

First point of contact for all personal and telephone interactionsEnsured entire branch inventory was up to dateBooked appointments and referred clients Shaped smooth flow within the branch between tellers and financial advisorsPrimary employee for Wire Transfer management

Strong and accurate data entry and keyboarding skillsSecuring combinations to vaults and safesHandling large amounts of funds on a regular basisBoth opening and closing bank with manager assistance Help with training new employees Selling financial products Dealing rationally with customer complaints