• Providing technical support and solutions for household cleaning products in the Customer Service and Sales Department with the knowledge and communication skills required.• Searching raw material suppliers.• Handling Customer Service Area by sending quotes, taking orders, processing sales order, making commercial invoices and ensuring delivery of products. • Providing a remote follow-up to customers weekly to know satisfaction and performance of the product as well as providing… Show more • Providing technical support and solutions for household cleaning products in the Customer Service and Sales Department with the knowledge and communication skills required.• Searching raw material suppliers.• Handling Customer Service Area by sending quotes, taking orders, processing sales order, making commercial invoices and ensuring delivery of products. • Providing a remote follow-up to customers weekly to know satisfaction and performance of the product as well as providing attention to any claims.• Making Sales and Indicators Reports.• Implementation of improvements to chemicals for home care and textile use achieving an increase their cost-benefit ratio to 30 percent.• Ensuring compliance with specifications of raw materials, semi-finished and terminated products. Show less

• Leading a work team to management Research and Innovation Technological Development Projects in the Chemical Engineering Field using PMO methodology.• Cost estimations and analysis related on planning, programming, budget, management control, follow-up and evaluation of projects achieving savings of up to 35 percent.• Management and formalization of agreements and contracts in qualitative terms with researchers, specialists, suppliers and professional service providers by showing… Show more • Leading a work team to management Research and Innovation Technological Development Projects in the Chemical Engineering Field using PMO methodology.• Cost estimations and analysis related on planning, programming, budget, management control, follow-up and evaluation of projects achieving savings of up to 35 percent.• Management and formalization of agreements and contracts in qualitative terms with researchers, specialists, suppliers and professional service providers by showing professional dialogue and negotiation skills.• Attending events to show project advances with effective communication skills. Show less

• Projects Management for biological and chemical laboratories equipment sales by tendering procedures.• Accomplishing 75 percent of awarding contracts making cost estimations, management and integration of technical and financial documentation of laboratory equipment.• Providing laboratories equipment technical support.• Searching and selection of international laboratory equipment providers.