Claudia Offenmüller 🦋 Email and Phone Number

For almost ten years I have had the opportunity to improve IT infrastructure organisations, processes, culture and technology with exceptional results. Examples of IT infrastructure simplification, standardisation, automation and reorganisation include: • Various digitalisation and automation initiatives such as the introduction of an infrastructure service portal with automated services such as server request and patch routines using Ansible and Tanium or server capacity management using Fluentbit plus reporting with Grafana, resulting in a reduction in manual effort, implementation times and errors.• Splunk/Hadoop/Kafka/Data Lake engineering and implementation for a global cyber security initiative to facilitate automated security threat analysis and response.My responsibilities include:• strategy definition (e.g. Digitalization, AI, Outsourcing and Outtasking, Post-M&A IT-Process-Mergers/Integrations/Optimization)• compliance advisory (e.g. KAIT/VAIT/BAIT/KRITIS, GDPR, EBA regarding Outsourcing/Data Privacy/Platform/AI-Regulation, Business Continuity and IT Resilience)• program definition and delivery: benefit, financial, risk, resource, and stakeholder management• organizational governance, compliance, and strategy alignment (COBIT 5 Certificate, SMS Security Officer according to ISO/IEC 27001:2022, ISMS Auditor according to ISO/IEC 27001:2022, AMS 19011:2018 Professional)• communication management• reporting to the Executive Board• supporting internal and external IT Audits (ISMS Auditor according to ISO/IEC 27001:2022, AMS 19011:2018 Professional)

• monitored databases and purchase orders• reported customer data • tested IT tools for POS-systems