Claudia Parry Email & Phone Number

Gloucester, United Kingdom

Cheltenham, United Kingdom

Working in a small but fast-paced team that produces the strategy and marketing activity for two schools (prep and senior), the alumni department, a public sports centre and children’s activity camps, my core responsibilities are to manage the marketing activity for the senior school, alumni department and community relations. Managing every aspect of the marketing activity, from researching and planning campaigns to implementing them through a range of online and offline marketing channels and reporting to senior staff, I am experienced in all aspects of marketing. Key responsibilities include:Line management: providing direction, training and support for our in-house videographer.Content management: managing the development, design and delivery of a range of online and offline content to maximise the effectiveness of the marketing activity and increase enquiries (e.g. website, email, social media, video and print communications). Marketing collateral: management of marketing collateral, from briefing agencies, designers and copywriters to creating our own promotional materials, managing the printing process and stock control. Project management: researching, developing and implementing creative campaigns to support the business objectives, evaluating successes and reporting to senior staff.Public relations: preparing and issuing press releases and editorial as well as responding to media enquiries and public relations issues. Reviewing and implementing communication plans with key stakeholders, such as parents and feeder schools.Advertising: researching and planning in advertising activity to support the marketing plan.Event management: co-ordinating large numbers of staff and attendees for events such as open days or prospective pupil activity days.

Cheltenham, United Kingdom

I managed the relationship between the Customer Service Department and Woodstock Insurance Brokers to increase the number of leads and sales.Accurately processed and submitted all policy adjustments while complying with FCA regulations. Completed the administration, including managing databases, updating customer records and correspondence.Developed and maintained a competent level of technical, product and system to provide a high level of customer service and maximise sales performance to consistently exceed targets and win incentives.

Cardiff, United Kingdom

Worked in a fast-paced, customer orientated environment, consistently developing waiting skills and bar and cocktail knowledge, while implementing high levels of customer service.

Greenwich, Connecticut, Usa

Organised and executed high profile events by effective planning and managing teams of up to 40 personnel. Events held at the country club included weddings, private parties, conferences and book launches. Built excellent relationships with members and guests through working front-of-house and delivering a high level of customer service.Assisted with different operating areas such as private events, hotel operations, world-class golf and sporting facilities and private membership services.

Cardiff, United Kingdom

Supported the PR function through attending exhibitions and liaising with potential customers and suppliers. Co-ordinated events through researching and contacting suppliers, and assisted the Creative Director with themes and decoration.

Cheltenham, United Kingdom

Supported several Sales Executives in their role through administrative assistance, liaising with clients, booking appointments, arranging travel and processing orders through a central database. Developed skills in ‘warm’ telemarketing and achieved high targets to increase the Sales Executives’ sales volume.

Cheltenham, United Kingdom

Completed weekly managerial sales and service reports and projections, organised staff rotas and continually trained other staff members.Personally organised and managed two exclusive events with Whitewall Galleries and Crème de la Mer.Consistently achieved high sales targets earning a monthly commission.

Gloucester, United Kingdom

Developed customer service skills by increasing communication with customers and colleagues, using initiative and demonstrating my organisational and time management skills.