Claudia Smith Email & Phone Number

Amherst, Massachusetts, United States

Graduate Student Fellow for CSCORE. Managing various projects, including acting as Editorial Assistant for the new Counseling Scholarship & Practice in Educational Communities (CSPEC) journal. Responsibilities include providing technological/website support for CSCORE & CSPEC, logo design, writing research briefs, managing the listserv, and other projects as needed.

Amherst, Massachusetts, United States

Graduate Assistant for the School Counselor Program in the College of Education at UMass Amherst. Responsibilities include event planning, coordinating program support services, connecting with faculty and students, onboarding new lecturer, manage site placements and course enrollments, and support program coordinator on other projects as needed.

Graduate Teaching Associate for a 20-student section of Writing in Psychological & Brain Sciences. Responsibilities include lesson planning for each 75 minute session, coordinating peer review sessions, collaborating with other WPBS instructors, and supporting students in the writing process. Fall 2023, Spring 2024, & Fall 2024.

Amherst, Massachusetts, United States

Graduate Teaching Assistant for a 400-student Abnormal Psychology course in the Department of Psychological & Brain Sciences. Responsibilities included responding to student inquiries regarding course policies, assignments, and grading schedules; supporting undergraduate teaching assistants in their work grading assignments and proctoring exams; and coordinating accommodations between Disability Services, students, and the PSYCH 380 faculty. Spring 2024.

Northampton, Massachusetts, United States

School Counseling Pre-Practicum Student & Intern for the School Counseling Department at Northampton High School. Responsibilities transitioned from observation-based learning and supervision to student-facing services and program development.

Amherst, Massachusetts, United States

AmeriCorps Tutor/Mentor & course leader for Law & Leadership course. Responsibilities included teaching course content to ~40 high school students, collaborating with other UBSI staff, developing curriculum for 4-week course, providing academic and social/emotional support to students as needed, and supporting field trips or other experiences throughout summer program.

Course Instructor for an Education-Focused First Year Seminar of 19 students in the UMass Amherst College of Education. Responsibilities included development of course syllabus and assignments; creation and execution of individual lesson plans; small group and one-on-one support of students through their first-semester transition to undergraduate studies; and management of course materials and Canvas page to remain updated for student engagement. Fall 2023.

Graduate Teaching Assistant for a 500-student Social Psychology course in the Department of Psychological & Brain Sciences. Responsibilities included responding to student inquiries regarding course policies, assignments, and grading schedules; managing 15 undergraduate teaching assistants and supporting their work in grading and proctoring exams; and coordinating accommodations between Disability Services, students, and the PSYCH 360 faculty. Spring 2023.

Amherst, Massachusetts, United States

Assistant Residential Supervisor of 40 high school students for the Upward Bound Summer Institute at UMass Amherst. Responsibilities included supporting the Residential Supervisor in designing and executing community-based activities for students and mentors; ensuring student safety via morning/evening protocols, updating emergency contact lists, and medication management; and executing of Positive Behavioral Interventions and Supports (PBIS) protocols to support student development and… Show more Assistant Residential Supervisor of 40 high school students for the Upward Bound Summer Institute at UMass Amherst. Responsibilities included supporting the Residential Supervisor in designing and executing community-based activities for students and mentors; ensuring student safety via morning/evening protocols, updating emergency contact lists, and medication management; and executing of Positive Behavioral Interventions and Supports (PBIS) protocols to support student development and learning. Show less

Boston, Massachusetts, United States

As a Pharmacy Technician, my main goal was to provide excellent care to our patients. While the typical responsibilities include fulfillment of prescriptions from the time they are sent or entered into our system until they are sold to our customers, answering patient and prescriber questions via phone and in-person, and maintenance of the space, we also worked to collectively end the COVID-19 pandemic through our COVID Testing and Vaccination processes. My team facilitated and processed about… Show more As a Pharmacy Technician, my main goal was to provide excellent care to our patients. While the typical responsibilities include fulfillment of prescriptions from the time they are sent or entered into our system until they are sold to our customers, answering patient and prescriber questions via phone and in-person, and maintenance of the space, we also worked to collectively end the COVID-19 pandemic through our COVID Testing and Vaccination processes. My team facilitated and processed about 20 Drive-Thru COVID-19 PCR Tests per day, as well as between 15-25 COVID-19 Vaccinations per day (among other vaccines). Between these two new features of our pharmacy, I continued to provide excellent information in-person and via phone, taught our patients how to administer their own COVID-19 tests, registered patients for tests and vaccines, and maintained proper documentation and records of our services. At the end of my time at Walgreens, I was also training to become the Inventory Specialist for my location, managing about $300,000 worth of prescription drug inventory via ordering, daily/annual counts, monthly expiration checks, and communicating with patients regarding back ordered/discontinued medications. I also directed a total reorganization of all drug locations in the pharmacy to improve workflow, accommodate the introduction of the new COVID-19 antivirals, and decrease the number of incorrectly "out of stocked" medications at my location. Show less

Boston, Massachusetts, United States

On top of providing BU Wheelock students, staff, and faculty with the necessary technology and support, I also supervised all student staff, coordinated scheduling for desk staff, troubleshot technology, reservation, and scheduling conflicts as they arose, and maintained the IMC website to ensure accurate information is available to the public.

Boston, Massachusetts, United States

The Instructional Materials Center provides BU Wheelock students, staff, and faculty with the technology, equipment, and support necessary for their educational or occupational needs. As student staff, I was tasked with managing reservations for equipment, answering questions and assist with setup/troubleshooting of room technology, and maintaining our meeting spaces to ensure they are clean and that our equipment is functioning properly.

Boston, Massachusetts, United States

As secretary of BU Wheelock Student Government, I coordinated with other members of StuGov to create meeting agendas, took notes at weekly meetings for future reference and to keep all members up-to-date, communicated with students, staff, and other student groups via the Student Government email account, and planned events for the BU Wheelock community, creating all promotional materials.

Greater Boston Area

The Community Committee was created in Fall 2018 to help bring the former BU School of Education and the former Wheelock College communities together after the merger in June 2018. As one of the co-chairs, I facilitated weekly meetings with the Community Committee of BU Wheelock's Student Government and coordinated events for all BU Wheelock students including a formal at the end of the Spring 2019 semester.

Boston, Massachusetts, United States

As Co-President, I arranged monthly meetings for all BU Wheelock Dean's Hosts, coordinated volunteer events for each member of the group, and create/host our Open Houses/Admitted Students Day for prospective students and their families.

Greater Boston Area

The BU Wheelock Dean's Hosts are representatives of the BU Wheelock community, and are often the first people prospective students and their families meet when coming to BU Wheelock. As a Dean's Host I attend monthly meetings with other BU Wheelock Dean's Hosts, volunteer at various BU Wheelock events and other organizations (including our annual Open House and Admitted Student's Day), assist in the interview process for new BU Wheelock Dean's Hosts, communicate with prospective students and… Show more The BU Wheelock Dean's Hosts are representatives of the BU Wheelock community, and are often the first people prospective students and their families meet when coming to BU Wheelock. As a Dean's Host I attend monthly meetings with other BU Wheelock Dean's Hosts, volunteer at various BU Wheelock events and other organizations (including our annual Open House and Admitted Student's Day), assist in the interview process for new BU Wheelock Dean's Hosts, communicate with prospective students and families, and write one blog post for the BU Wheelock website each academic year. Show less

Greater Boston Area

The BU Wheelock Transitional Mentor Program is designed to welcome new students to BU Wheelock by pairing each freshman and transfer student with an upperclassmen mentor in the same or a similar major and hosting various events throughout the semester. As a Transitional Mentor, I was paired with two incoming students in the Social Studies Education Department. I contacted both of them via postcard and email over the summer, met with each of them in the Fall Semester, and was an available… Show more The BU Wheelock Transitional Mentor Program is designed to welcome new students to BU Wheelock by pairing each freshman and transfer student with an upperclassmen mentor in the same or a similar major and hosting various events throughout the semester. As a Transitional Mentor, I was paired with two incoming students in the Social Studies Education Department. I contacted both of them via postcard and email over the summer, met with each of them in the Fall Semester, and was an available contact when my students had questions or needed support in their transition to Boston University. Show less

Greater Boston Area

The BU Wheelock Transitional Mentor Program is designed to welcome new students to BU Wheelock by pairing each freshman and transfer student with an upperclassmen mentor in the same or a similar major and hosting various events throughout the semester. As a coordinator, I worked with my fellow coordinator and BU Wheelock Student Services to interview new mentors, host a training event, pair mentors and incoming students, and plan various events throughout the Fall and Spring Semesters.

Boston, Ma

Customer service at the front desk of the Boston University Fitness and Recreation Center. Tasks included supporting customers with membership purchases and issues, maintaining facility security, resolving patron questions and concerns about memberships and classes/activities, and facilitating open skate at the Walter Brown Arena.

Greater Boston Area

The FY101 Program at Boston University is designed to help acclimate first-year students to the community. Students are put into classes of about 20 students that are led by at least one BU Staff and an upperclassman Peer Mentor. As a Peer Fellow, I advised 8 Peer Mentors during weekly sessions of ED 245: Peer Counseling, met at least once during the Fall Semester with each mentor to discuss their leadership and life at BU, supported the Directors of FY101 in leading ED 245, and attended weekly… Show more The FY101 Program at Boston University is designed to help acclimate first-year students to the community. Students are put into classes of about 20 students that are led by at least one BU Staff and an upperclassman Peer Mentor. As a Peer Fellow, I advised 8 Peer Mentors during weekly sessions of ED 245: Peer Counseling, met at least once during the Fall Semester with each mentor to discuss their leadership and life at BU, supported the Directors of FY101 in leading ED 245, and attended weekly sessions of ED 246: Practicum in Peer Leadership and Mentorship to discuss the problems faced by Peer Mentors and discover our own leadership styles and strengths. Show less

Greater Boston Area

The FY101 Program at Boston University is designed to help acclimate first-year students to the community. Students are put into classes of about 20 students that are led by at least one BU Staff and an upperclassman Peer Mentor. As the BU Wheelock Peer Mentor, I led a section of 13 freshmen of Boston University's Wheelock College of Education & Human Development, developed a syllabus with my BU Staff Instructor, met at least once during the Fall Semester with each student to discuss their… Show more The FY101 Program at Boston University is designed to help acclimate first-year students to the community. Students are put into classes of about 20 students that are led by at least one BU Staff and an upperclassman Peer Mentor. As the BU Wheelock Peer Mentor, I led a section of 13 freshmen of Boston University's Wheelock College of Education & Human Development, developed a syllabus with my BU Staff Instructor, met at least once during the Fall Semester with each student to discuss their transition and time at BU, and attended weekly sessions of ED 245: Peer Counseling with other Peer Mentors to help plan for each class and learn how to support our students as they acclimate to college life. Show less

Boston, Ma

Master Of Education/Education Specialist - Med/Eds, School Counselor Education

Third year graduate student at UMass Amherst in the School Counseling program.

Bachelor Of Science - Bs, Social Studies Education

Activities and Societies: Wheelock College of Education and Human Development Dean's Hosts (Dean's Host & Co-President), Wheelock College.