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Sofia Teles is listed as Head of Cash Management Client Service at BNP Paribas CIB, a company with 7368 employees, based in Portugal, Portugal, Portugal. AeroLeads shows a work email signal at bankofamerica.com and a matched LinkedIn profile for Sofia Teles.
Sofia Teles previously worked as Senior Financial Center Manager at Bank Of America and Senior Financial Center Manager at Bank Of America. Sofia Teles holds Bachelor'S Degree, Finance And Financial Management Services from Universidade Lusófona De Humanidades E Tecnologias.
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Seasoned Cash Management professional with 21 years of experience in client service, team leadership, and strategic planning in the Banking Industry. Committed to operational excellence, enhancing client satisfaction, and fostering innovative cash management solutions.Proven track record in building high-performing teams, strong client relationships, and efficient processes to achieve goals. Senior Banking leader for Bank of America, Truist Bank, and BNPParibas – CIB, serving large corporate clients in 10 European countries. Eager to leverage expertise in financial services for success and growth.
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Lisbon, Portugal
Leadership and Team Development: Lead a team of 65 cash management client service professionals, enhancing knowledge and skills while developing training programs and establishing KPIs, resulting in 96% client satisfaction and reduced staff turnover to 5%.Client Relationship Management: Serve as the primary contact for large corporate clients in 10.
Boca Raton, Florida, United States
- Manage high-volume financial center in south Florida and serve as the digital champion of the market with above targeted results and low variability within one month of new responsibility- Train new leaders in the financial center for the South Palm Beach market
Manhattan, New York, United States
- Lead high-profile financial centers in Manhattan, NY through Covid-19, demonstrating high level of flexibility and adaptability to unprecedented environments, achieving the highest level of customer experience and sales results
Heathrow, Florida, United States
- In charge of all bank operations, including hiring, coaching, scheduling, and supervision of staff up to 8 employees. Responsible for all sales, operational, and customer service results- Led the Financial Center to the Top 1% of the Franchise, with YTD results in sales, operations, and customer service above 150% of goal in 2018- Winner of the “Annual.
Orlando, Florida
- Successfully managed a large Financial Center with a staff of 14 employees and 3 in-house partners (Merrill Lynch financial advisor, business banker, and mortgage broker)- Recipient of the “National Award of Excellence” as a financial center manager- Recognized for Top Performing results through partnerships with Merrill Lynch and business banking.
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Sofia Teles works for BNP Paribas CIB.
Sofia Teles is listed as Head of Cash Management Client Service at BNP Paribas CIB.
AeroLeads has found 1 work email signal at @bankofamerica.com for Sofia Teles at BNP Paribas CIB.
Sofia Teles is based in Portugal, Portugal, Portugal while working with BNP Paribas CIB.
Sofia Teles has worked for Bnp Paribas Cib, Bank Of America, and Truist.
You can use AeroLeads to view verified contact signals for Sofia Teles at BNP Paribas CIB, including work email, phone, and LinkedIn data when available.
Sofia Teles holds Bachelor'S Degree, Finance And Financial Management Services from Universidade Lusófona De Humanidades E Tecnologias.
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