Claudia Trobits Email & Phone Number

Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. Answer basic questions about installation, operation, configuration, customization, and usage of assigned products. Apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. I escalate complex problems to the Remote Support Engineering staff or Field Engineering. Typically I provide technical support for internal and external customers. Escalate complex problems to higher level of expertise within organization.

Supervised team of 4 designers. Monitored creative execution, quality of all projects, reviewed and finally approved every project prior to final delivery. I provided guidance to staff, developed innovative ideas and presented work to clients.

Worked in Los Angeles for different costumers as a graphic designer. But the Visa didn't allow me to stay longer than 3 month unfortunately.

I worked for customers like “Jägermeister”, “BACA” and “Starguest”.