Claudia Alonso Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Area

Austin, Texas Area

• Responsible for developing Global Client Market Opportunity Map that optimizes AMD sales strategy across markets, price bands, Multi-National Corporations (MNCs) & PC/tablet platforms
• Develop Global GTM strategies aligned to market opportunities world wide
• Extract insights from data analysis to identify PC market opportunity, providing customer portfolio recommendation and prioritization and executing from Global to Mega Region level.
• Assist the sales team with necessary information to drive the adoption and AMD GTM strategies
• Aid in the development of key strategies for Commercial & Consumer
• Prepare analysis and recommendations for strategic decision making

Austin, Texas Area

• Managed PNL of $70M-90M+ for NA Consumer and Small Business. Manage over 10+ strategic software partners. Provided product management and assistance through various Dell cross functional teams. Maintained the ownership.
• Managed marketing initiatives and deliverables for the NA consumer and Small Business segment
• Managed the P&L, budgeting, and MDF planning for software and gaming vendors
• Developed, managed, and implemented a product plan, business plan, and go-to-market strategy for core software and gaming partners
• Managed new product launches including SKU creation, forecast, and product transitions.
• Planed and managed product promotional plan, offerings, ROI impact analysis, and post-activity analysis

Austin, Texas Area

• Spearheaded and managed business engagements and fostered effective communication between Belkin, the Dell merchandizing, marketing team, and Dell sales organization
• Executed integrated marketing programs targeting customer markets using, innovative promotions and sales incentives
• Managed Deal Pipeline by getting on standards lists, monitoring opportunities, tracking deal progress and coordinating between Dell Representatives and Belkin in competitive bid situations
• Trained and evangelized Belkin products and increased internal usage of Belkin products
• Drove online and offline product launches and provided effective oversight
• Maintained Sku Setup/Maintenance: Sku initiation into Harmony & online, product information accuracy, image content and, product transitions

Austin, Texas Area

• Provided management and oversight relevant to sales and technical information on IT products, software licensing and Peripherals solutions.
• Developed and fostered business relationships with assigned accounts using a consultative approach
• Focused on increasing sales in the form of add-on products, peripherals/hardware and, upgrades to current equipment
• Repeatedly finished in the top call metrics and closing rates

• Managed over 1200 account sets with sales and technical information on Software & Peripherals solutions.
• Built and cultivated successful business networks through effective collaborations.
• Focused on increasing sales in the form of add-on products, peripherals/hardware, upgrades to their current equipment.
• Repeatedly finished in the top call metrics and closing rates.
• Top Produced in sales quotas.

• Evaluated S&P data and conduct completive analysis to identify trends and opportunities for S&P to grow and expand
• Responsible for planning, developing, and providing input to MARCOM for S&P LOBs and 3rd party products price position.
• Implemented processes improvements that resulted in improve demand generating tools and focus sales offering.
• Manage SKU activation for the Latin America IBUs and CO 20
• Support new S&P product launches and schedules starting from SKU management through Online readiness for a successful Lain America launch
• Implementing of Enterprise Software and Peripherals products strategy for marketing and sales

• Established a process to transfer multiple service tags by assisting in the design of macros to improve efficiency of process
• Managed the freight and duty table for all LOBs, customer kits, spare parts, and S&P SKUs using LA DOMS item master and Dell Freight and Duty Maint screen
• Provided operational support to Latin America sales force
• Facilities Coordinator responsible for property management by planning budgeting and scheduling activities related to relocations.
• Served as liaison between business and Facilities to meet schedules and/or resolve technical problems related to Facilities
• Managed Call Center Work Orders to update & improve Sales, Customer Care, & Tech Support Call Flow

Business Administration

Education record