Claudia Bocelli Email & Phone Number

Milan, It

Italia

ZIRRAFA per la comunicazione gentile nasce con lo scopo di migliorare la qualità della vita delle persone a partire dalla consapevolezza che per farlo abbiamo bisogno di sviluppare una società più rispettosa, inclusiva e sostenibile per tutti.

Parma

Docente per il corso "Leadership e motivazione"

Reggio Nell'Emilia, Emilia Romagna, Italia

Modulo di 40 ore di docenza oper formazione obbligatoria apprendistatonline

Milano, Italia

Milano, Italia

Milan Area, Italy

Nell’ambito della strategia aziendale di sviluppo commerciale, mi occupo della gestione della relazione con i clienti dello Studio di Torino

Milano

Reporting to the Finance & Innovation Director, drives revenue growth for fiscal compliance services, managing the pre-sales phase, and qualifying prospections in order to assist managers in closing contracts in a short time. She is accountable for:• Campaigns management, responsible for developing and executing integrated plans and leading sales team on a day-to-day basis• Collaborate with internal consulting teams to expertly build effective selling value proposition and offering, to deliver the overall campaign strategy• Engaging and building relationships with top executives, identify prospect needs, present solutions, and drive the pivotal moment where leads become sales.

Milan Area, Italy

Consulting activity for major institutions and market research companies while managing her maternity project (started in August, 2010). Thanks to her consolidated professional relationships and her entrepreneurial approach, she easily managed being an independent professional along this time outside a structured organization and she had no difficulties to reposition herself, once it was the right time to renter.What she brings home from this experienceA greater maturity in facing complex situations, time management and transforming problems into growth opportunities.Remarkable accomplishmentsShe was the promoter of a non-profit research project on maternity leave management, thanks to the support of Manager Italia.

Milan Area, Italy

Appointed by the Italian MD, to develop a start-up project within the Italian branch in order to set up a new business, marketing and communication unit. After one year of the successful experiment, the board of directors implemented the new organizational model at corporate level for all branches in every country.What she brings home from this experience- Excellent knowledge of architecture multichannel (CRM, Campaign management/ Customer interaction)- Knowledge of the main commercial and marketing processes, in the Banking area (sales, marketing, customer service, post sales)- Strategic communication management both with internal and external stakeholders. During this period of activity I could rely on the advice and support of several communication executive of the major international brands around the world, due to the fact I was attending a 2 years executive master in strategic corporate communication master at the USI, in Lugano (Switzerland.

Milan Area, Italy

Reporting directly to the Sales & Marketing Director and the CEO, she was accountable for developing customer segmentation analysis to support new customer acquisition and retention strategy.What she brings home from this experience- She learned how to link customer behavioral analytics to financial results, and developing proxys and business models- Ability to handle data (proficient with setting up table specs, understanding weighted and unweighted tables, SPSS usage by syntax)- Ability of data checking and high quality data delivery

Reporting to the MD, she started working in CFI Group as a junior consultant and ended as project manager, accountable for projects assigned ensuring delivery to high quality standards as set by the business as well as making sure projects runs within cost budgets. Runs multiple projects on a national scale, including project budget evaluations, design, planning, and activities monitoring, ensuring internal and Client delivery. Major industries of activities: TLC & new media | Energy & Refining.What she brings home from this experience- Ability to create innovative approaches to solve challenging problems before they develop into barriers to efficient and timely delivery of project- People development and team building, guarantee the overall workflow project management and collaboration between internal teams and external providers (field services and interviewers)- A solid training in customer satisfaction and statistical analysis, multivariate analysis. KPIs, measurement systems, linked to questionnaire design and logic- Deep knowledge of B2C consumers behaviors, Zmoth, purchasing behaviors, pricing, claims and CRM management, etc. - Understanding of decision-making processes and complex organizational dynamics.

Junior research consultant for ADV pre- and post- tracking tests in the Pharmaceutic industry. Supporting senior manager.

Local stakeholder engagement and community networking to improve citizenship participation to the Habitat project, of the Regional Public Healthcare System. Development of the District Organizational Plan according to the Italian National laws.

Research activity for a Cariplo Foundation project : Intervention in favour of disable adults, families reinforcement and preparation before parents death. Depth interviews, semantic data analysis and final report writing.

Data analysis with SPSS software for two researches projects for the European Community on Minors foster care in Italy.

Sociologia, Sociologia, 110/110 E Lode

Corso Di Specializzazione Di 2° Livello-Cs2 In Scienze E Tecnologie Farmaceutiche, Fondi Comunitari E Pnrr

Executive Master, Master Of Science Of Communication Management

21-month postgraduate course of study for experienced communications professionals. Multi-national faculty of more than 30 professors.

Summer Business School, The Advanced Strategic Management Session

Master, Sociologia

Activities and Societies: Master in sviluppo locale e qualità sociale 2 yrs program for experts able to intervene in local social.