Co-Founder & Customer Success Partner At Cxo4.Tech
Current
Aug 2022 - Present
AeroLeads people directory · profile
Claudia Cristiani Email & Phone Number
Customer Success Executive | Innovative Sourcing Consultant | Fractional CXO & COO | Leadership Development | Career Coaching
at
CXO4
1 work email found
@citrix.com
2 phones found area 800 and 503
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Executive | Innovative Sourcing Consultant | Fractional CXO & COO | Leadership Development | Career Coaching
Location
Fort Lauderdale, Florida, United States
Who is Claudia Cristiani? Overview
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Quick answer
Claudia Cristiani is listed as Customer Success Executive | Innovative Sourcing Consultant | Fractional CXO & COO | Leadership Development | Career Coaching at CXO4, based in Fort Lauderdale, Florida, United States. AeroLeads shows a work email signal at citrix.com, phone signal with area code 800, 503, and a matched LinkedIn profile for Claudia Cristiani.
Claudia Cristiani previously worked as Co-founder & Customer Success Partner at CXO4.tech at Cxo4 and Vice President - PTA Executive Board at Virginia Shuman Young Elem. Claudia Cristiani holds Executive Mba from Universidad Del Cema.
Company email context
Email format at CXO4
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{first}.{last}@citrix.com
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AeroLeads found 1 current-domain work email signal for Claudia Cristiani. Compare company email patterns before reaching out.
Profile bio
About Claudia Cristiani
Dynamic leader with over 25 years of progressive international experience leading Customer Service, Customer Experience and Global Customer Support Call Center Operations. Highly skilled in building customer service center of excellence that drives transformation and build customer centric capabilities that results in higher loyalty, revenue and lower operational costs. Strengths include designing and managing both strategy and operations, drive processes/operational excellence, deliver high customer satisfaction results and achieving revenue targets with a strong focus on developing and managing high performing and motivated teams.
Listed skills include Partner Management, Product Management, Team Leadership, Pre Sales, and 18 others.
Current workplace
Claudia Cristiani's current company
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10 roles · 31 years
Claudia Cristiani work experience
A career timeline built from the work history available for this profile.
Vice President - Pta Executive Board
Current
Aug 2022 - Present
Director Of Customer Service
Jul 2020 - Jul 2022
Emerging Sourcing Strategy Leader
Enable CSS to deliver high quality experiences to our customers by creating customer fans and building proactive, scalable and sustainable resource model options thru the right sourcing, readiness, and supplier strategies including leading Gig Economy strategy, new locations assessment and implementation of new sites in emerging markets. Key accomplishment in this role includes launching first Global site in Africa and incubating and scaling Gig economy as a very successful sourcing model for CSS, which has delivered 40x faster responses to our customers, deliver 15% higher customer satisfaction while reducing 50% costs for Microsoft.
Sep 2017 - Jul 2020
Services Operations Leadership
In charge of Services Global Site and Vendor strategy definition and implementation. Leading a cross company strategic initiative to define and implement the future services site strategy, including strategic locations assessment, language strategy, vendor strategy and site blueprint. Responsible for designing, developing and launching a cross LOB new site in Latin America and Africa. +50M of efficiencies in 3 years are been driven because of this strategy.
Apr 2015 - Aug 2017
Senior Director, Consumer Global Service Delivery
As Global Service Delivery Lead: I provided leadership and direction to the Global Consumer Service Delivery function, defining outsourcing strategies and leading operational excellence initiatives to drive high quality services for Consumer Customers.o Effectively led the Consumer Support Organization: 200+ FTEs and 10,000+ agents distributed in more than 40 countries and 80 call centers around the globe.o Manage efficiently 100M+ budgeto Achieve Revenue targets
Jan 2013 - Apr 2015
Emea Customer Services And Support Director
Responsible for managing Dynamics, Partner Advisory Services and Broad Commercial Support business for the entire EMEA region. o Management of a remote and diverse talent team of +300 FTEs and +25 vendors with more than 1000 agents dedicated to support Microsoft customers for +35 languages in EMEA region.
Apr 2008 - Dec 2012
Latin America Customer Service Director
Responsible for Consumer and Commercial Support Services for the entire Latin America Region
Jan 2004 - Apr 2008
Customer Relationship Manager
IT Pros and Developers Marketing Programs Management, Telesales, Telemarketing and Customer Service and Support for the South Cone Region (Argentina, Uruguay, Paraguay and Bolivia) Operations
1996 - 2004
~8 yrs
Nov 1993 - Dec 1995
3 education records
Claudia Cristiani education
Executive Mba
Universidad Del Cema
Bachelor Of Technology (Btech), Major In Computer Science
Universidad Centro De Altos Estudios En Ciencias Exactas (Universidad Caece)
High School Graduate
Colegio Santa Teresita
FAQ
Frequently asked questions about Claudia Cristiani
Quick answers generated from the profile data available on this page.
What company does Claudia Cristiani work for?
Claudia Cristiani works for CXO4.
What is Claudia Cristiani's role at CXO4?
Claudia Cristiani is listed as Customer Success Executive | Innovative Sourcing Consultant | Fractional CXO & COO | Leadership Development | Career Coaching at CXO4.
What is Claudia Cristiani's email address?
AeroLeads has found 1 work email signal at @citrix.com for Claudia Cristiani at CXO4.
What is Claudia Cristiani's phone number?
AeroLeads has found 2 phone signal(s) with area code 800, 503 for Claudia Cristiani at CXO4.
Where is Claudia Cristiani based?
Claudia Cristiani is based in Fort Lauderdale, Florida, United States while working with CXO4.
What companies has Claudia Cristiani worked for?
Claudia Cristiani has worked for Cxo4, Virginia Shuman Young Elem, Citrix, and Microsoft.
How can I contact Claudia Cristiani?
You can use AeroLeads to view verified contact signals for Claudia Cristiani at CXO4, including work email, phone, and LinkedIn data when available.
What schools did Claudia Cristiani attend?
Claudia Cristiani holds Executive Mba from Universidad Del Cema.
What skills is Claudia Cristiani known for?
Claudia Cristiani is listed with skills including Partner Management, Product Management, Team Leadership, Pre Sales, Program Management, Microsoft Technologies, Cross Functional Team Leadership, and Vendor Management.
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