Claudia Ferrante Email & Phone Number

Rome Area, Italy

• Provide assistance with the Post-fixture operations of Voyage and Time Charters vessels operating for Syria and Yemen Emergencies: pass instructions to the vessels, update positions, follow-up with brokers, masters and agents, monitor the operation to ensure effective, efficient shipment planning and execution;• Compute/check freight charges, hire, off-hire, credit notes, insurance invoices, port disbursements, bunker; • Prepare cost estimates and request funds for the running of the operations, keep records of expenditures and monitor outstanding invoices, manage the budget and process payments timely;• Supply accurate final voyage cost reports for statistics; • Verify correctness of documents (i.e. Seaway Bills, Cargo Manifests, SOF), update and maintain relevant databases and records, ensuring that information (i.e. contracts, shipments, payments, pipeline, etc.) is accurate, organized, available for others to access to enable decision-making and reporting requirements; • Supervise, train, provide support and guidance to other staff in the work unit upon request; • Organize the department mail box and shared drive;• Perform other ad-hoc duties as assigned by the Operations Manager.

Rome Area, Italy

• Provide support to the mail unit and switchboard in the first year, and to the travel unit in the second year;• Manage and supervise the catering and commissary services in the third year;• Start-up and manage the first WFP external public office located in Leonardo Da Vinci Airport in Rome, providing assistance to UN travelers/guests, carrying fundraising and activities to increase WFP visibility; • Supervise and train 5 staff members for WFP Da Vinci Point, establishing activities and operating procedures to achieve consistency in service delivery and common goals; • Organize retreats and conferences in Italy and abroad (i.e. transport, conference programme, accreditation, hospitality and catering); • Gather and analyze statistical data, create spreadsheets, charts and PowerPoint presentations;• Create, maintain and edit Unit websites.

Rome Area, Italy

EVENTS: G8 Summit; First National Congress of Popolo della Libertà Party; International Conference on Violence against Women - Ministry for Equal Opportunities; International Rome Film Festival 2009.• Manage relationships with delegations (G8 Summit: 48 Governments, UN Agencies, Ministry of Foreign Affairs) and process requests and note verbale regarding ground and air transport, security measures, protocol, Summit programme, accreditation, hospitality and catering; • Make travel arrangements and keep budget expenditures; • Book and fit of venues for meetings and press conferences; • Search for sponsorship and management of suppliers; • Set up, update and maintain files, create databases, prepare presentations, draft reports and minutes;

Rome Area, Italy

CLIENTS: Eni S.p.A., Saint-Gobain, American Express, 65th Venice Film Festival, 01 Distribution and Medusa Films. • Receive and process incoming requests from clients and reply to e-mails; • Make contacts with new clients, prepare commercial proposals (e.g. partnership, sponsor), create presentations, draft quotations and contracts; • Book and fit of hotel rooms, venues for meetings, parties and conferences; • Make travel arrangements, provide and coordinate transfers, hostess assistance, hospitality and catering services;

Rome Area, Italy

CLIENTS: FENCA, Cinemadamare Film Festival, Discolmed S.L., ASSOCONSULT, UNIREC, AJA Registrars• Interpret from English/Spanish into Italian and vice versa during press conferences, workshops, interviews and negotiations;• Translate documents, manuals, articles, legal advices from Italian into English/Spanish and vice versa.

Certificate, Marine Insurance

Port Operations Training

Certificate, First Aid

Certificate, Skills For Professional Excellence

Excellence In Customer Service

Certificate, Ethics In Procurement

Master'S Degree, Language Interpretation And Translation

Education record