Analyzed and monitored a portfolio of 650 accounts to assess receivables condition and prioritize according to objectivesPerformed account reconciliations, daily credit/hold releases, statement and/or dunning letter processingManaged account maintenance activities, resolving short pays, chargebacks, credit memos and payment application issuesReviewed and analyzed weekly aging reports and investigating on past due balancesProvided customer service regarding collection issues, processed and reviewed account adjustments to resolve client discrepancies and short paymentsIdentifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquencyLocated debtors and contacted them via phone or mail to address their overdue payments and determine the reason for the outstanding debtReviewed records for accuracy and handled disputes to make sure that account information is entered and maintained appropriately

Troubleshoot and corrected failed and incomplete customer EDI (Electronic Data Interchange) demands in SAPCreated and maintained master data in SAP for new materials and new customersCalculate and track amortization costs by part numberCreated invoices or credit/debit notes (for tooling, customer claims, accruals, etc.) and followed up with items waited to be invoiced Collected data/statistics for report preparation (e.g. delivered quantities)Downloaded, checked, submitted and filed purchase orders from customer portals and ensure all purchase orders are entered into SAP accurately (scheduling agreements, sales orders) Presented pre-series and spot buy purchase orders to responsible departmentsFinalized quotations online in customer portals for parts and tools Managed and updated price lists and kept track of tooling changes (part history) Executed and submitted origin compliance forms (NAFTA, etc.) Analyzed and submitted capacity and end of production workflows for internal processing Exceeded meeting deadlines by working very independently, but also collaborated with other departmentsCommunicate / coordinate information about volumes or price changes, or cancellation / addition of new parts with Sales and/or Project Management, and advise Internal Manager of any such changes that would affect the corporate sales planning and budgeting processVolunteered in yearly physical inventory as writer, counter and auditor

Provide administrative and business support to the President/Chief Executive Officer of the company and support other members of the executive management team.Maintain CEO‘s and Counselor calendar – plan and schedule meetings and teleconferencesMonitors, responds to and distributes incoming communications – answering and managing calls  Open, sort, and distribute incoming correspondence, including faxes and email.Coordinates emails and distribute to departments ensuring timely delivery and receipt of important information while at the time maintaining confidentiality.Translates documents and emails from German to English / English to German as neededCompose and distribute inter-departmental memorandumsEntrusted with confidential information. Files and organizes reports and documentsOrder and manage office supplies and equipmentServes as backup Executive Assistant to Vice President/General Manager and Sales Manager‘s when neededReview and generate expense reportsServes as backup Travel Coordinator when needed, coordinate, assist and makes travel arrangements for employeesAdherence to corporate policies.Works independently with minimal supervision and guidance.

Provided executive administrative support to the President, Branch Manager and on site Project ManagerCoordinates office and scheduling with other organizations both internal and external.Domestic and internationally shipping and receiving, including paperwork (commercial invoice and packing list)Preparing and editing correspondence, communications, contracts and other documentsCoordinates and prepares paperwork for visa processes for employees who work overseas Scheduled international and domestic itineraries and travel arrangement for the Executive team and employees, using the Concur system and communicates directly with hotels and rental car companiesManages company fleet, regarding necessary paperwork with DMV and maintenance the fleet Arrange and manages business accounts with wireless carriers, rental car companies, hotels and apartment communitiesArrange and coordinates meetings and company events (Christmas party)Renting long term apartments for CoworkersReconciles invoices and submits to AP for paymentOrder and manage office supplies and equipmentPayClock Time managementProviding Hazard Communication Training for new employees and contractors on siteAnswering and directing callsBasic SAP entries

Perform work order management, including emails, work order system, and records of financial dues and fundsComplete work order updates and billing client/service company invoices per the investor/insurer guidelines. Perform filing, data management, drafting and bidsMaintain and update contractor policies and procedures manualEnsure that all work orders and issues are communicated, analyzed, documented in the computer system, followed-up, and finalized in all field services areas including inspections, property preservation, bids, repairs and title workReview, prepare and upload photos in the utilized system of each service companyManage all other office administrative duties

Maintained highest standards of customer service, with emphasis on customer satisfaction levels and prompt resolution of customer problems or concerns.Coordinated and researched travel, hotel bookings and transportation arrangements with a high volume of closings every week via Live Person.Assisted in changing travel plans such hotel reservation, air, car and cruises.Managed incoming and follow up calls from clients travelling or needing information and booking such reservations in a timely and efficient manner.Entered and maintained data related to travel arrangement in clientbase.Translated business related documents from English to German