Claudia Galdos, Pmp Email & Phone Number

United States

San Mateo, California

•I led the implementation of an online financial application system that enabled clients to apply for various financial assistance, which was critical during the COVID-19 pandemic. The community received $2,000,000 of financial aid.•My responsibilities include coordinating and working with the Executive Team, Senior Managers, and staff to develop and document business requirements and analyze all business processes for various systems, such as Human Case Management, Volunteer Management, Advancement, Marketing, and Communication systems, Electronic Medical Systems (EMR), Dental Systems, and Interoperability Systems between the EMR and local hospital systems.•As the Senior Project Manager, I am responsible for developing and implementing the abovementioned systems using Agile and Scrum methodologies and principles. Furthermore, I lead the Data Migration project and manage and coordinate all cross-functional tasks the IT team performs in collaboration with other departments.•I lead all testing and QA activities for the systems before they go live using Jira. Additionally, I coordinate and participate in IT vendor selection and manage all the organization's relations with IT vendors, consultants, and external stakeholders, aiming to establish professional and solid relationships that provide productive and positive results.•My role also involves liaising between project sponsors, stakeholders, developers, and cross-functional teams to ensure accurate communication and delivering status reports. I actively participated in Change Control Management Leadership by discussing and describing the Data Governance, Risk, and Impact assessment processes.•I am also responsible for acquiring IT equipment, managing and deploying it to different company locations, and managing the organization's IT coaching and training programs. •I coordinate and build a strong partnership with our MSP to guarantee our IT infrastructure's stable, well-organized, and secure performance.

Pleasanton, California

Oracle – Pleasanton, CA August 2018- PresentOrder to Cash Cloud Project Manager-Business Analyst – Contractor• Order to Cash Global Finance Knowledge Base Initiative Project Manager:• Research, Analyze, Plan, and Define project charter. • Define business, functional, and end-user requirements.• Determine and quantify risks and analyze constraints.• Lead, coordinate and define cross-functional team activities, milestones, and deliveries for the site development and implementation as an intranet centric-information website. Lead the project during its life cycle until completion.• Responsible for Project Tracking, Reporting, and Plan Execution, Conduct Kick-Off and Status meetings.• Management and Lead Order to Cash Oracle PayPal testing and implementation.• Management:• Lead large scale project initiatives as part of a team that supports Oracle Finance business units.• Act as a liaison between Finance Business groups and IT owing lifecycle projects and other Global Finance Groups.• Gather the Customer Invoice Line-Level Description Data, Analyze, Create and Implement the Oracle Invoicing matrix model currently used in the testing process.• Test Coordination: • Test Coordination for system enhancements in large project initiatives.• Responsible for testing documentation including test cases, expected results, and status reports.• Production Support:• Manage production issues which include the escalation process.• Provide detail data-analysis of issues and communicate to the different impacted Operations Groups including IT partners.• Issue tracking, reporting, and monitoring.• Coordinate mass clean-up and workarounds.• Plan and lead the Global Cloud Operation monthly training sessions.• Confluence Administrator.

El Paso And Houston, Texas Area

Manager Consultant, Business Analyst, Project Manager• Provide business to business expert assessment, advice and solutions to management, and IT challenges to clients across corporate, small business, healthcare industry, and public sector. • Conduct analysis, identify organizations issues, and problems. Present findings and recommendations to improve clients’ performance, increase revenues, and reduce cost. • Implement recommendations/solutions and ensure the clients receive the necessary assistance to succeed.• Manage and deliver projects on-time and on-budget in a client business environment using Project Management Techniques and Agile, and Waterfall methodologies.• Implement end to end system solutions for clients in the private and public sectors.• Build and manage client relationships including C-Suite. Liaise with the clients to keep them informed of progress and to make relevant decisions.• Coaching, mentor, clients’ project team members.• Provide direct training to company staff and managers to streamline the transition to modernized information systems, processes, and eliminate inefficiencies in company data input and storage. • Facilitate workshops.

El Paso, Texas Area

- Planned, managed, and lead a fund-raising campaign that raised over $1,000,000 to support the medical costs of my youngest son who required a heart transplant due to being born with a severe fatal congenital heart defect. Luis Felipe received his heart transplant on October 18th, 2003.

Bogotá D.C. Area, Colombia

- Successfully coordinated, evaluated, defined technical modifications needed by the seven larger financial entities in Colombia to incorporate their own ATMs network into a new banking network.- Performed tests and the necessary documentation for the national Colombian ATM networking system that is still used to this day.

Bogota, Colombia South America

- Lead the project to convert the Credit Banking Information System from IBM System34 to IBM System38. Designed and implemented an innovate numeric formula to calculate the loan interest in an accurate way, replacing the failed loan interest algorithm being used.- Designed an information system that estimated banking costs for business nationwide that reduced overall company operational costs.- Developed and completed the implementation of the Income Tax Data Entry system requested by the Colombian Internal Revenue Service. The purpose of this system was to process 1040 IRS Forms, validate data, analyze inconsistencies. and create the IRS database system for the Colombian government.