Claudia Gomez Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Washington, Dc, Us

Managed the operation and maintenance of the firm’s CRM system, LexisNexis InterAction. Identified and resolved CRM issues and goals. Managed data projects and team. Processed DCM tickets. Prepared and maintained CRM mailing lists for eMarketing campaigns. Performed complex CRM searches for firm business development initiatives. Created and exported CRM reports. Identified ROI and referral activities for tracking and firm reporting purposes. Provided CRM training and assisted with inquiries.Created and sent email marketing campaigns. Updated and posted material to the firm website. Managed marketing vendor relationships and communicated issues. Provided analytic reports for eMarketing campaigns. Provided graphic design support as needed. Assisted with yearly budget analysis. Worked with marketing vendors on orders of firm promotional items and firm stationary.

Washington, Dc, Us

Handled data projects relating to CRM database. Researched and updated contact information. Resolved duplicate entries and checked for errors. Maintained mailing lists as well as generated searches and reports for targeted mailings. Processed DCM inbox tickets. Provided user support and troubleshoot issues. Performed other administrative tasks.

New York, Ny, Us

Provided business development support for the Intellectual Property practice. Proposal coordinator responsible for managing responses. Assembled and tracked various directory and survey submissions for publication rankings. Prepared marketing materials for speaking opportunities. Collaborated with lawyers on bio creation and updates. Updated practice marketing materials and maintained intranet page. Coordinated logistics and registration for local marketing events, including booth setup when needed. Provided general marketing support for the Northern VA office. Presented marketing orientation for new lawyers and staff. Coordinated sport and concert event tickets for business development use.

New York, Ny, Us

Provided administrative support for a high level Partner and two Counsels, one living abroad. Administrative duties included coordinating travel arrangements, contacting clients, document editing, conducting research, arranging meetings, updating client information, and maintaining attorney calendars.

New York, Ny, Us

Responded to requests for assistance on a variety of topics ranging from office inquiries to event planning. Created spreadsheets, documents, and presentations for various meetings and events. Assisted in the organization of staff and marketing events which included firm holiday parties, staff appreciation events, firm sponsored volunteer events, and network gatherings. Assisted in staff interview process which included performing reference checks and applicant interviews. Provided assistance to other departments when necessary.

New York, Ny, Us

Billing coordinator duties included receiving, processing, and printing proformas. Processing time entry corrections in accounting system. Verifying accuracy of timekeeper billing rate prior to processing final client bills. Assisted attorneys with billing questions and requests. Receptionist duties included screening incoming business calls, reserving conference rooms for meetings, and placing orders for IT, catering, and courier services. Assisted with various administrative projects.

Bloomington, Illinois, Us

Processed insurance policies, solved client matters, and translated for Spanish speaking clients. Assisted with several marketing initiatives such as creation of marketing materials, staffing company booth during events, and networking during conferences. Attended conferences with agent and provided simultaneous translation for Spanish-speaking audience.