Diversity And Inclusion Consultant
Emerging Leadership Initiative (Eli)
AeroLeads people directory · profile
Claudia Grinzi Email & Phone Number
Diversity and Inclusion Consultant
at
Emerging Leadership Initiative (ELI)
1 work email found
@flybuys.com.au
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Diversity and Inclusion Consultant
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is Claudia Grinzi? Overview
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Quick answer
Claudia Grinzi is listed as Diversity and Inclusion Consultant at Emerging Leadership Initiative (ELI), a company with 210 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at flybuys.com.au and a matched LinkedIn profile for Claudia Grinzi.
Claudia Grinzi previously worked as Head of Member Operations at Flybuys and Head of Customer Strategy, Insights & Experience at Aia Australia. Claudia Grinzi holds Bachelor Of Business, Marketing And Economics from Swinburne University Of Technology.
Company email context
Email format at Emerging Leadership Initiative (ELI)
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{first}.{last}@flybuys.com.au
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AeroLeads found 1 current-domain work email signal for Claudia Grinzi. Compare company email patterns before reaching out.
Profile bio
About Claudia Grinzi
I am a pragmatic, collaborative and purpose-led leader motivated by lived experience to create greater inclusion and equity in our workplaces and deliver amazing customer experiences.With over 20 years' strategic and executional experience across the telecommunication, financial services and community sectors, I am a leader of meaningful change at organisational scale. I thrive in complex matrix organisations and have led large multi-functional Customer Strategy, Experience Design, Insights, Marketing and Operational teams while balancing and delivering commercial, customer and stakeholder outcomes. With exceptional stakeholder management and collaboration skills, I have a proven record project managing and delivering large scale insight-led programs, campaigns and community-based solutions across multiple channels.My transparent, collaborative and compassionate leadership style creates strong internal, partner and community relationships and I truly thrive on building and coaching high performing and loyal teams especially during times of transformation. I have a deep expertise, passion and curiosity for all things Diversity, Inclusion & Equity and making customer and employee experiences even better and more connected.
Listed skills include Campaigns, Digital Marketing, Customer Experience, Integrated Marketing, and 13 others.
Current workplace
Claudia Grinzi's current company
Company context helps verify the profile and gives searchers a useful next step.
Emerging Leadership Initiative (Eli)
11 roles · 26 years
Claudia Grinzi work experience
A career timeline built from the work history available for this profile.
Head Of Member Operations
Current
Jun 2023 - Present
Diversity And Inclusion Consultant
Current
Emerging Leadership Initiative (Eli)
Works with employer Engagement and Learning teams as well as Community Organisations, to build interventions and deliver D&I training that builds understanding and support structures for leaders and staff to create safe, fair and welcoming workspaces, supporting their D&I ambitions to attract and retain a diverse workforce.Curate and facilitate regular.
Oct 2022 - Present
Head Of Customer Strategy, Insights & Experience
Jul 2020 - Nov 2022
Head Of Digital And Vitality Operations
Aug 2019 - Jul 2020
Head Of Digital
Mar 2017 - Jul 2020
Acting Director - Digital Services
Accountable for relentless focus to design and implement best in class end to end digital service customer experience and capabilities.Responsible for vision and strategies to achieve business objectives to reduce cost base, drive digital self-care adoption, deliver productivity benefits and lift customer advocacy. Achieved record online service.
Jun 2016 - Dec 2016
Gm Of Mobility, E-Payment And E-Billing Digital Services
Accountable for strategy, design, creation and optimisation of end to end consumer digital service experiences on big and small screens that are simple to use, relevant and can be leveraged across retail and customer contact channels that both customers and staff love.Across multiple portfolios including mobility and e-payments, reduced cost to serve by.
May 2015 - Jun 2016
Team Leader - Pre-Paid Digital Services & Digital Comms
Accountable for Telstra’s online Pre-Paid customer service experience across recharge, activation, usage and support which includes driving online adoption, designing and creating new features using customer insights, driving advocacy and delivering revenue uplift while reducing cost base.Key achievements:* Successfully delivered continuous improvement.
Feb 2014 - May 2015
Team Manager Channel And Marketing Comms – Mobile Broadband
* Responsible for developing annual mobile broadband marketing comms strategy based on clear market segmentation analysis *Accountable for leading a team of marketing specialists to deliver effective best practice marketing communications and launch activities.* Worked closely with partner agencies to develop insight driven end to end marketing campaigns.
Nov 2010 - Feb 2014
Various Snr Channel And Segment Marketing, Advertising Manager, Promo & Campaign Specialist Roles
Responsible for delivering integrated marketing communications plans including value propositions to drive acquisition and retention of the Family & Fun segment by executing consumer insight led marketing campaigns Accountable for development and delivery of TTL marketing campaign program for Wireless Broadband and Pay TV categories, to support business.
2000 - Nov 2010
Team & coworkers
Colleagues at Emerging Leadership Initiative (ELI)
Other employees you can reach at flybuys.com.au. View company contacts for 210 employees →
MH
Mai Ha
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
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LN
Liam Nelson
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
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ST
Sarah T
Colleague at Emerging Leadership Initiative (Eli)
Melbourne, Victoria, Australia, Australia
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AC
Aimee Corbett
Colleague at Emerging Leadership Initiative (Eli)
Melbourne, Victoria, Australia, Australia
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LM
Lauri Menzies
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
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RE
Ray Eid
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
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RE
Robyn Edwards
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
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BC
Bridget Connor
Colleague at Emerging Leadership Initiative (Eli)
Geelong, Victoria, Australia, Australia
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AS
Atinder Sandhu
Colleague at Emerging Leadership Initiative (Eli)
Melbourne, Victoria, Australia, Australia
View →
JF
Jayne Fe'Esago
Colleague at Emerging Leadership Initiative (Eli)
Auckland, Auckland, New Zealand, New Zealand
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Mai Ha
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
View →
LN
Liam Nelson
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
View →
ST
Sarah T
Colleague at Emerging Leadership Initiative (Eli)
Melbourne, Victoria, Australia, Australia
View →
AC
Aimee Corbett
Colleague at Emerging Leadership Initiative (Eli)
Melbourne, Victoria, Australia, Australia
View →
LM
Lauri Menzies
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
View →
RE
Ray Eid
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
View →
RE
Robyn Edwards
Colleague at Emerging Leadership Initiative (Eli)
Greater Melbourne Area, Australia
View →
BC
Bridget Connor
Colleague at Emerging Leadership Initiative (Eli)
Geelong, Victoria, Australia, Australia
View →
AS
Atinder Sandhu
Colleague at Emerging Leadership Initiative (Eli)
Melbourne, Victoria, Australia, Australia
View →
JF
Jayne Fe'Esago
Colleague at Emerging Leadership Initiative (Eli)
Auckland, Auckland, New Zealand, New Zealand
View →
2 education records
Claudia Grinzi education
Bachelor Of Business, Marketing And Economics
Mental Health First Aid Accredited 2022
Mental Health First Aid Australia
FAQ
Frequently asked questions about Claudia Grinzi
Quick answers generated from the profile data available on this page.
What company does Claudia Grinzi work for?
Claudia Grinzi works for Emerging Leadership Initiative (ELI).
What is Claudia Grinzi's role at Emerging Leadership Initiative (ELI)?
Claudia Grinzi is listed as Diversity and Inclusion Consultant at Emerging Leadership Initiative (ELI).
What is Claudia Grinzi's email address?
AeroLeads has found 1 work email signal at @flybuys.com.au for Claudia Grinzi at Emerging Leadership Initiative (ELI).
Where is Claudia Grinzi based?
Claudia Grinzi is based in Greater Melbourne Area, Australia, Australia while working with Emerging Leadership Initiative (ELI).
What companies has Claudia Grinzi worked for?
Claudia Grinzi has worked for Emerging Leadership Initiative (Eli), Flybuys, Aia Australia, Telstra Digital, and Telstra.
Who are Claudia Grinzi's colleagues at Emerging Leadership Initiative (ELI)?
Claudia Grinzi's colleagues at Emerging Leadership Initiative (ELI) include Mai Ha, Liam Nelson, Sarah T, Aimee Corbett, and Lauri Menzies.
How can I contact Claudia Grinzi?
You can use AeroLeads to view verified contact signals for Claudia Grinzi at Emerging Leadership Initiative (ELI), including work email, phone, and LinkedIn data when available.
What schools did Claudia Grinzi attend?
Claudia Grinzi holds Bachelor Of Business, Marketing And Economics from Swinburne University Of Technology.
What skills is Claudia Grinzi known for?
Claudia Grinzi is listed with skills including Campaigns, Digital Marketing, Customer Experience, Integrated Marketing, Direct Marketing, Leadership, Management, and Marketing.
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