Claudia Gutierrez-Smith Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

San Francisco

Collaborated with operations team to create a hospitable environment for club members meeting their food and beverage needs, maintaining a clean workspace, and having welcoming interactions.

San Francisco, CA

Ran ops for new cafe including systems creation, food cost management, staffing plans + execution, menu planning + prep, purchasing, vendor selection and management, while maintaining clear communication to stakeholders

San Francisco Bay Area

Entrepreneur for small catering and popup business, learning through the process and evolving as needed for the business to better serve clients Managed all client communication, budget management, creative planning and packaging design, and branding

Managed flow of commissary operations for small and bustling cocktail catering company with over 50 events per monthCreated systems for space, communications and workflow to ensure all stakeholders were accounted for

San Francisco Bay Area

Managed kitchen operations for bustling neighborhood cafe + roastery including: menu curation + execution, staff management, budget + communication management with stakeholders, vendor + facilities management and systems creation

San Francisco Bay Area

Worked with team on opening new local market as baker, caterer and prep cook

San Francisco

Managed Executives needs: including travel, calendar organization, communication with team, expense and budget maintenanceEvent Manager on conferences and events, including organizing the team and communicating roles, working with branding to set up our booths, and coordinating meetups for users Organized successful events with Sales team clients.

San Francisco

Ran front desk operations for health IT startup including scheduling meetings & coordinating meeting rooms, managing NDA procedures, data entry and other office needs, event planning and coordination, and streamlining procedures for on boarding new team members.

San Francisco, CA

Managed front of house operations and systems creation for startup catering companyAccount management: setting up new accounts and training team on specsLiaison between kitchen, managers and front of house teams

Oakland, CA

Managed back of house catering operationsCreated systems for storage and event set up, trained employees to use systems and promote efficiencies with eventsSupported F&B team to manage the set-up, operation, and breakdown of daily events ranging from 10 to 500 guests

Daly City, CA

Provided excellent service for 430 members to ensure comfort and contentment of Clubhouse guests Successfully transitioned the Clubhouse’s POS and Accounting System from MICROS to Clubsoft in the Food & Beverage (F&B) Department – including physical set-up and staff training Created F&B reference guide for manager training and employee handbook for new POS.