Claudia Villarreal Email & Phone Number

Monterrey, N.L., Mx

Support diverse stakeholders, including students from Mexico, US, and Canada, with personalized success plans.Develop tailored strategies to enhance satisfaction, celebrate milestones, and drive referrals.Guide learners to achieve program requirements through counseling and personalized support.Utilize Salesforce and reporting tools to analyze data, provide feedback, and improve experiencesCollaborate with stakeholders to implement solutions and optimize processes for better… Show more Support diverse stakeholders, including students from Mexico, US, and Canada, with personalized success plans.Develop tailored strategies to enhance satisfaction, celebrate milestones, and drive referrals.Guide learners to achieve program requirements through counseling and personalized support.Utilize Salesforce and reporting tools to analyze data, provide feedback, and improve experiencesCollaborate with stakeholders to implement solutions and optimize processes for better outcomes. Show less

Monterrey, Nuevo León, México

Supported 200+ MBA students, managing enrollment and improving academic processes.Conducted data analysis for informed decision-making.Organized events and coordinated international student support

Monterrey Y Alrededores, México

Supported national talent acquisition efforts, sourcing and recruiting instructors and professors for diverse educational programs.Provided comprehensive support and mentorship to a team of 120 coordinators and instructors, ensuring alignment with organizational goals and values.Led the development and implementation of robust onboarding processes, ensuring seamless integration and retention of top talent.Managed talent databases and conducted regular data analysis to identify… Show more Supported national talent acquisition efforts, sourcing and recruiting instructors and professors for diverse educational programs.Provided comprehensive support and mentorship to a team of 120 coordinators and instructors, ensuring alignment with organizational goals and values.Led the development and implementation of robust onboarding processes, ensuring seamless integration and retention of top talent.Managed talent databases and conducted regular data analysis to identify trends, optimize recruitment strategies, and inform decision-making.Utilized data-driven insights to develop targeted talent acquisition strategies, resulting in enhanced efficiency and effectiveness.Collaborated cross-functionally to organize and execute institutional events, fostering a culture of continuous learning and development. Show less

Provided support and guidance to leaders and directors in the northern region, ensuring alignment with organizational objectives.Developed competency-based instructional design for content development, enhancing the quality and effectiveness of educational materials.Centralized the creation of final exams, ensuring consistency and fairness in assessment practices.Led the recruitment and selection process for professors, identifying top talent to deliver high-quality… Show more Provided support and guidance to leaders and directors in the northern region, ensuring alignment with organizational objectives.Developed competency-based instructional design for content development, enhancing the quality and effectiveness of educational materials.Centralized the creation of final exams, ensuring consistency and fairness in assessment practices.Led the recruitment and selection process for professors, identifying top talent to deliver high-quality instruction.Produced institutional videos to enhance engagement and communication with stakeholders.Demonstrated expertise in instructional design principles and content development strategies, resulting in improved learning outcomes. Show less

Supervised and provided continuous support to 200 students, ensuring a satisfactory educational experience.Coordinated the enrollment process, ensuring accuracy and efficiency in administrative procedures.Ensured maintenance of complete and accurate records for each student, ensuring compliance with regulatory requirements.Facilitated the signing and delivery of certificates and diplomas, ensuring the validity and authenticity of documents.Provided personalized assistance to… Show more Supervised and provided continuous support to 200 students, ensuring a satisfactory educational experience.Coordinated the enrollment process, ensuring accuracy and efficiency in administrative procedures.Ensured maintenance of complete and accurate records for each student, ensuring compliance with regulatory requirements.Facilitated the signing and delivery of certificates and diplomas, ensuring the validity and authenticity of documents.Provided personalized assistance to parents, addressing their concerns and needs effectively.Prepared and delivered statistical reports to the Ministry of Education (SEP), ensuring compliance with regulatory requirements. Show less

Managed a team of 20 teachers, ensuring their support and ongoing development.Conducted interviews for new faculty members, selecting top candidates to enhance the academic team.Evaluated classes to maintain quality standards and improve teaching methodologies.Led the scholarship committee, overseeing the distribution of financial aid to deserving students.Assisted in organizing events to promote academic and institutional excellence.

Conducted media monitoring and analysis to track coverage and identify trends.Assisted in conducting interviews and preparing reports for various productions.Contributed to the development and execution of production schedules.Collaborated with team members to ensure smooth workflow and timely delivery of content.

Curso, Excel For Business

Diplomado, Administración Estratégica De Recursos Humanos

Maestría, Educación Basada En Competencias

Licenciatura, Ciencias De La Comunicación Con Especialidad En Información