Claudia Chuang Email & Phone Number

San Rafael, California, Us

Tender Rose Dementia Care Specialists is the San Francisco Bay Area’s premier one-on-one care agency for seniors living with dementia. Our mission is to improve the quality of life for people living with dementia and improve the quality of life for their families.

San Francisco, Ca, Us

Dome Cleaning is a leading full service specialized cleaning and janitorial services company servicing the San Francisco Bay Area since 1996. - Oversaw all HR operations for a diverse, growing company of 90+ employees while reporting directly to the CEO and supervising 2 coordinators- Executed full cycle recruiting and built a talent pipeline for all company roles; successfully hired 150+ employees- Key member in launching a new subsidiary of the company while overseeing staffing, account management, and operations- Implemented new HRIS to consolidate benefits administration and HR compliance in one platform, resulting in efficiencies such as cutting processing time by 50%- Administered workers' compensation and facilitated all trainings, resulting in one of the lowest renewal rates for 2017 in company's history- Carried out HR programs to enhance employee benefits to increase employee retention- Spearheaded implementation of time tracking software to reduce time on payroll processing and effectively utilized a system that could grow with the business

Wellmart Management manages over 10 premium Western and Japanese style dining establishments in Hong Kong and Macau. - Managed a broad range of HR functions including payroll administration for 200+ employees, benefits, leaves and termination administration, retirement plan enrollment and administration, personnel file management, company policy development and recruitment process- Implemented new software to improve payroll administration for employees, resulting in cutting processing time of salary calculation by 50%- Successfully filled full-time and part-time positions up to the proposed budget for each restaurant by 90%, one of the highest rates in the industry - Developed company’s policies and regulations on health care benefit and transportation allowance

Wellmart Management manages over 10 premium Western and Japanese style dining establishments in Hong Kong and Macau.- Managed new customer acquisition campaigns, such as daily deal promotions, with up to 100% membership growth and increased sales by over 35%- Supervised creation of all advertising and promotional materials while successfully working cross-functionally with media, design, production, copywriting, and web departments- Liaised with PR agencies and successfully negotiated lower costs of various projects by 25%- Conducted market research projects and presented findings to senior management- Managed the company’s website and social media accounts

Tektonik Lighting is a manufacturer and distributor of professional entertainment light show systems.- Oversaw marketing designs and advertising materials- Provided support on company’s eBay account resulting in 1100+ positive feedback at 100% rating- Successfully retained existing customer base up to 65% by responding to inquiries quickly

Chi Delta Theta is a social sorority promoting sisterhood, community service, academics, and cultural awareness.- Successfully negotiated a sponsorship from Go Girl Energy Drink- Achieved goal of expanding membership size by 33%

Toronto, Ontario, Ca

Hampton Securities is a boutique investment firm that focuses on international institutional trading, private wealth management, and the international energy space. - Organized documents on annual incomes of over 200 companies- Analyzed the global stock market and stock research methodologies

B.A., International Relations, Psychology

Human Resource Management Certificate, Human Resources Management/Personnel Administration, General