Claudia Lopez Serrano Email and Phone Number
Experienced Account Manager with a track record of building strong partnerships and achieving business growth with top clients in Technology, Finance, and Banking industries across Europe, Latin America, and the United States.
Universe Language Solutions
View- Website:
- universelanguage.com
- Employees:
- 8
-
Senior Account ManagerUniverse Language SolutionsMiami, Fl, Us -
Key Account ManagerUniverse Language Solutions Jun 2023 - Present -
Key Account ManagerBac Credomatic Jan 2021 - Jun 2023Managua, Nicaragua• Successfully manage a portfolio of top commercial banking clients, building strong relationships with strategic stakeholders, such as business owners, executives, and other decision-makers.• Exceed performance targets, including revenue, portfolio growth, and customer satisfaction by understanding the client’s needs and collaborating with internal teams such as credit risk, payments, and treasury to provide customized banking solutions.• Ensure compliance with internal policies and external regulations, resulting in a successful internal audit. -
Business Planning Analyst In Financial ServicesHewlett Packard Enterprise Aug 2019 - Aug 2020Madrid, Community Of Madrid, Spain• Exceeded the annual sales quota with a rate of 112% by developing and maintaining strong relationships with key clients such as Telefonica and Inditex, providing timely and effective follow-up on requests.• Increased customer satisfaction and loyalty by collaborating with cross-functional teams, such as credit risk and operations, to ensure a seamless and efficient sales process for projects up to 6 million EUR. • Improved forecasting accuracy by 25% by maintaining accurate records of sales activity and performance, utilizing customer relationship management (CRM) software to track and monitor sales progress. -
Sales AssociateDale Carnegie Training Oct 2016 - Jun 2018Managua, Nicaragua• Boosted the number of leads by 30% through effective prospecting, utilizing online and offline channels to generate a pipeline of potential clients.• Incremented cross-selling and up-selling opportunities by utilizing consultative selling techniques to understand client needs and provide tailored solutions. -
Sales And OperationsUniverse Language Solutions Sep 2012 - May 2014Georgia• Participated in industry events and conferences to promote the company's brand and products, resulting in a 25% increase in brand recognition and lead generation.
Claudia Lopez Serrano Skills
Claudia Lopez Serrano Education Details
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Master Of Artificial Intelligence In Business -
Financial Management -
Entrepreneurship -
Finance, General -
Global Management -
Estudios
Frequently Asked Questions about Claudia Lopez Serrano
What company does Claudia Lopez Serrano work for?
Claudia Lopez Serrano works for Universe Language Solutions
What is Claudia Lopez Serrano's role at the current company?
Claudia Lopez Serrano's current role is Senior Account Manager.
What schools did Claudia Lopez Serrano attend?
Claudia Lopez Serrano attended University Of The Cumberlands, Eae Business School, Eae Business School, Universidad Americana (Ni), Universidad Americana (Ni), Life University.
What skills is Claudia Lopez Serrano known for?
Claudia Lopez Serrano has skills like Interpersonal Skills, Management, Inteligencia Emocional, Escucha Activa, Active Learning, Social Media, Microsoft Office, Salesforce, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Leadership.
Who are Claudia Lopez Serrano's colleagues?
Claudia Lopez Serrano's colleagues are Universe Language Solutions, Noah Hart.
Not the Claudia Lopez Serrano you were looking for?
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Claudia elena Serrano lopez
Panama City -
Claudia Adali Serrano López
Jiutepec, Mor
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