Claudia Lopez Serrano

Claudia Lopez Serrano Email and Phone Number

Senior Account Manager @ Universe Language Solutions
Miami, FL, US
Claudia Lopez Serrano's Location
Miami, Florida, United States, United States
About Claudia Lopez Serrano

Experienced Account Manager with a track record of building strong partnerships and achieving business growth with top clients in Technology, Finance, and Banking industries across Europe, Latin America, and the United States.

Claudia Lopez Serrano's Current Company Details
Universe Language Solutions

Universe Language Solutions

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Senior Account Manager
Miami, FL, US
Employees:
8
Claudia Lopez Serrano Work Experience Details
  • Universe Language Solutions
    Senior Account Manager
    Universe Language Solutions
    Miami, Fl, Us
  • Universe Language Solutions
    Key Account Manager
    Universe Language Solutions Jun 2023 - Present
  • Bac Credomatic
    Key Account Manager
    Bac Credomatic Jan 2021 - Jun 2023
    Managua, Nicaragua
    • Successfully manage a portfolio of top commercial banking clients, building strong relationships with strategic stakeholders, such as business owners, executives, and other decision-makers.• Exceed performance targets, including revenue, portfolio growth, and customer satisfaction by understanding the client’s needs and collaborating with internal teams such as credit risk, payments, and treasury to provide customized banking solutions.• Ensure compliance with internal policies and external regulations, resulting in a successful internal audit.
  • Hewlett Packard Enterprise
    Business Planning Analyst In Financial Services
    Hewlett Packard Enterprise Aug 2019 - Aug 2020
    Madrid, Community Of Madrid, Spain
    • Exceeded the annual sales quota with a rate of 112% by developing and maintaining strong relationships with key clients such as Telefonica and Inditex, providing timely and effective follow-up on requests.• Increased customer satisfaction and loyalty by collaborating with cross-functional teams, such as credit risk and operations, to ensure a seamless and efficient sales process for projects up to 6 million EUR. • Improved forecasting accuracy by 25% by maintaining accurate records of sales activity and performance, utilizing customer relationship management (CRM) software to track and monitor sales progress.
  • Dale Carnegie Training
    Sales Associate
    Dale Carnegie Training Oct 2016 - Jun 2018
    Managua, Nicaragua
    • Boosted the number of leads by 30% through effective prospecting, utilizing online and offline channels to generate a pipeline of potential clients.• Incremented cross-selling and up-selling opportunities by utilizing consultative selling techniques to understand client needs and provide tailored solutions.
  • Universe Language Solutions
    Sales And Operations
    Universe Language Solutions Sep 2012 - May 2014
    Georgia
    • Participated in industry events and conferences to promote the company's brand and products, resulting in a 25% increase in brand recognition and lead generation.

Claudia Lopez Serrano Skills

Interpersonal Skills Management Inteligencia Emocional Escucha Activa Active Learning Social Media Microsoft Office Salesforce Microsoft Excel Microsoft Word Microsoft Powerpoint Leadership Communication Social Intelligence Professional Responsibility Relaciones Interpersonales Liderazgo Ventas

Claudia Lopez Serrano Education Details

Frequently Asked Questions about Claudia Lopez Serrano

What company does Claudia Lopez Serrano work for?

Claudia Lopez Serrano works for Universe Language Solutions

What is Claudia Lopez Serrano's role at the current company?

Claudia Lopez Serrano's current role is Senior Account Manager.

What schools did Claudia Lopez Serrano attend?

Claudia Lopez Serrano attended University Of The Cumberlands, Eae Business School, Eae Business School, Universidad Americana (Ni), Universidad Americana (Ni), Life University.

What skills is Claudia Lopez Serrano known for?

Claudia Lopez Serrano has skills like Interpersonal Skills, Management, Inteligencia Emocional, Escucha Activa, Active Learning, Social Media, Microsoft Office, Salesforce, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Leadership.

Who are Claudia Lopez Serrano's colleagues?

Claudia Lopez Serrano's colleagues are Universe Language Solutions, Noah Hart.

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