Claudia Maffucci Email and Phone Number
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A Digital Business Consultant with a strong management consulting background skilled in project management and customer journey and business process redesign in the financial services fields. Results-oriented, problem solver, achiever, passionate team player and capable of creating personal impact on Client
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PresidenteGiovani Imprenditori Confapi Napoli Oct 2023 - PresentNapoli, Campania, Italia
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Responsabile Digital TransformationCentro Anna Rita Buonincontro Sep 2020 - PresentCasalnuovo Di Napoli, Campania, Italia
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Direttore AmministrativoLinea Medica Sep 2020 - PresentTorre Annunziata, Campania, Italia -
Digital Business ConsultantAccenture Mar 2019 - Sep 2020Roma, ItaliaLaunch of the new Mobile-first intranet aimed at enabling the display of content from both personal and business desktops and smartphones. Content rationalization of approx. 80%.PMO on all Bank Departments and organization of Workshops oriented to UX redesign definition. -
Digital Business ConsultantAccenture Oct 2017 - Sep 2020Roma, ItaliaDefinition of Open Innovation Strategy proposition with the aim to finalized a jointy GoToMarket with Startups. MAIN ACTIVITIES:- Italian Startup ecosystem analysis- Preparation of supporting materials
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Digital Business ConsultantAccenture Sep 2018 - Feb 2019RomaNew Digital Servicing and Offering Model launch for Private Clients (Mass Market and Affluent segments)MAIN ACTIVITIES:- 2 Sr. Analyst an 2 Intern management- Preparation of documents to support C-Level meetings in the "Digital Strategy" area- PMO- Business process redesign- Change management
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Digital Business AnalystAccenture Jan 2017 - Aug 2018Roma, ItaliaDirect support to Bank CDO for Group's organizational strategy definition on Data Governance and setup of Data Office Organizational Structure . Guideline's definition in order to make the Group's organizational and operational structure compliant with the principles of BCBS 239.MAIN ACTIVITIES: - PMO- Business process redesign- Change management- Work closely with the Client and develop effective working relationships- Cross-functional teams management
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Digital Business AnalystAccenture Feb 2016 - Sep 2017Roma, ItaliaScouting of the most relevant report related to "Digital Banking Transformation" with the aim to have a monthly overview on Banking sector evolution
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Business AnalystAccenture Oct 2016 - Dec 2016Roma, ItaliaBack Office organizational and operational model rationalization through initiatives aimed at reducing territorial sites and FTEs and creating excellence centers specialized by type of work / productMAIN ACTIVITIES:- PMO- Change management- "As-is" assessment - "To-be" model design- Cross-functional teams management
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Digital Business AnalystAccenture Jul 2016 - Oct 2016Roma, ItaliaDefinition of a new Mortgage Customer Journey in order to improve Customer Satisfaction through the implementation of new initiatives realized to simplify the access to the loan services and reduce the lead-time.MAIN ACTIVITIES:- Mortgage Customer Journey Redesign- "As-is" assessment" and "To-be" model design- Change management- Work closely with the Client and develop effective working relationships- Cross-functional teams management- PMO
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Business AnalystAccenture Mar 2016 - Jun 2016New Internet Banking and Contact Center Model development and support due to the Bank’s omnichannel transformation in order to improve Customer Base through Customer SatisfactionMAIN ACTIVITIES:- Customer Journey Definition- Definition of new omnichannel service model - Definition of new Contact Center operating model - "As-is" assessment and "To-be" model design- Change management- PMO
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Business AnalystAccenture Dec 2015 - Mar 2016iOS and Android Tablet App support due to the Bank’s omnichannel transformation.MAIN ACTIVITIES:- Business requirements- Business Process review- . Functional Analysis- PMO
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Business Analyst In Talent ManagementAccenture Apr 2015 - Dec 2015Roma- Performance Management- Mentoring Program- People Advisor
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Artama Ceo And CofounderInnovaction Lab Mar 2014 - Jun 2014Roma, Italia- Business Model development- Business Plan- Financial Plan -
StageCentro Annarita Buonincontro S.R.L. Dec 2010 - Apr 2011Analisi casi aziendali,attività di pianificazione strategica e sistema gestione per la qualità aziendale
Claudia Maffucci Skills
Claudia Maffucci Education Details
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Luiss Guido Carli University110/110 -
Economics -
Liceo Scientifico Seminario Vescovile97/100
Frequently Asked Questions about Claudia Maffucci
What company does Claudia Maffucci work for?
Claudia Maffucci works for Centro Anna Rita Buonincontro
What is Claudia Maffucci's role at the current company?
Claudia Maffucci's current role is Direttore amministrativo presso LINEA MEDICA S.R.L..
What is Claudia Maffucci's email address?
Claudia Maffucci's email address is c.****@****ure.com
What is Claudia Maffucci's direct phone number?
Claudia Maffucci's direct phone number is +131284*****
What schools did Claudia Maffucci attend?
Claudia Maffucci attended Luiss Guido Carli University, Luiss Guido Carli University, Liceo Scientifico Seminario Vescovile.
What are some of Claudia Maffucci's interests?
Claudia Maffucci has interest in Economic Empowerment, In Love With Every Art Expression, I Have A Passion For All Sports, Tennis And Skiing, Poverty Alleviation, Especially Volleyball, I Love To Travel, Health.
What skills is Claudia Maffucci known for?
Claudia Maffucci has skills like Business Plan, Consulenza Manageriale, Strategia D'impresa, Business Strategy, Strategy, Marketing Strategy, Strategia Di Marketing, Management Consulting, Change Management, Financial Analysis, Strategic Planning, Financial Modeling.
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