Lead and plan the long-term strategic development of the IKEA Franchisee Code of Conduct together with subject-matter-experts across the totality of Core Business Franchise and all franchisees to strengthen and contribute to a strong and relevant IKEA franchise offer.

Develop and lead the Internal Control / Compliance function in IKEA Group and contribute to the strategic direction of Growing IKEA Together 2020+:- Steer the Group Compliance initiatives based on the Risk-Compliance-Audit Roadmap in connection with business priorities and taking key risks into account;- Together with her team and matrix partners, develop a long-term risk-based Compliance plan to secure effective and efficient Compliance practices throughout IKEA Group.

- Establish and professionalize the Corporate Internal Audit Function by amongst others develop and draft governance/communication structures, standard working papers, an IA methodology and a risk-based audit planning (including the approach) on the basis of the Nidera audit universe;- Manage operational/financial/forensic audits worldwide;- Support the Corporate Code Committee that ensures implementation and enhancement of the Corporate Code of Conduct.

As a project manager Internal Control Claudia was responsible for:1. Manage the implementation of three sub-modules of SAP GRC Access Control (Emergency Access, Compliant Access and Analyze Risk) in close cooperation with an external implementation partner. The project consisted of a preparation, bleuprint, realization and go-live phase during which various FC stakeholders were involved. Change management played an important role in order to change the current to the new way of working. Besides keeping the project team on track, Claudia took care of the project financials, planning, communication & information, quality and organizational go-live.2. Manage the teams that updated the design of the internal control framework by:a) aligning SAP related controls with the FrieslandCampina SAP template processes in close cooperation with the template team leads;b) automating the internal controls where possible in order to reduce manual activities;c) drafting detailed work instructions for the controls owners and assessors;d) linking controls to the SAP template processes for ARIS/ProcessWeb purposes3. Manage the implementation of the updated internal control framework at FC OpCo's. Claudia was responsible to steer the team to develop the content of the roll out programme; for entities already using SAP and entities that would implement SAP in the nearby future. For these OpCo's an integrated roll out programme was drafted in cooperation with the SAP implementation team. Furthermore, she managed the planning with the OpCo's in close cooperation with her team and the Risk & Control Managers. 4. Claudia developed a central monitoring test approach for the application controls. In order to test application controls in an efficient way, the controls were tested by a central team. 5. Manage and coordinate the reporting on Segregation of Duties conflicts (can-do and did-do) by means of SAP GRC Access Control for the current SAP system and CSI for legacy systems.

Claudia managed various advisory engagements (internal control, risk management and internal audit) by drafting the proposal and engagement letter, planning the team in consultation with the client, coaching and reviewing the team members during the assignment, reviewing and finalizing the report and assignment in close co-operation with the partner and senior manager.• Responsible for acquisition and maintaining client relationships;• Drafted, implemented and reported on internal control frameworks for various types of businesses;• Experience in establishment of an Internal Audit Function, execution of financial and operational audits and reviewing (Quality Assessment Reviews) the Internal Audit Function;• Maintaining developments in the field of the operational audit profession. As part of this Claudia developed a vision on the future of the internal audit profession and enriched the KPMG Internal Audit Methodology with the application of soft controls;• Organizing technical meetings and events for clients and young professionals;• Trainer of various trainings in the field of internal control, risk management, internal audit and soft controls;• Teacher of the post-HBO operational audit training provided by KPMG and the ‘Haagse Hogeschool’.

During her position as an advisor of Internal Audit, Risk and Compliance Services, Claudia was responsible for the day-to-day execution of the engagement.• Planning, execution and reporting of various advisory and audit assignments with respect to internal control, risk management and internal audit;• Preparing proposals in consultation with the (senior) manager.

As an auditor Claudia was mainly involved in financial statement audits prepared in accordance with IFRS of large financial institutions. In order to perform these procedures Claudia obtained specific knowledge of IFRS, also by means of attending various courses and technical meetings. Secondly, Claudia was responsible for drafting the audit instructions and audit approach compulsory to all auditors involved in the audit of the (consolidated) financial statements. • Planning, supervision and execution of financial audits, mainly in the financial services sector;• Drafting audit programmes by means of the KPMG audit methodology; • Apply technical knowledge of RJ and IFRS to solve specific accounting issues. Besides her role as financial auditor she was:• Coordinator of interns Financial Services (2006-2008): coaching and assessing interns during their internship by conducting job and assessment interviews, organizing introduction program and providing personal supervision and coaching;• Assisting KPMG recruitment team (2003-2005): executing corporate recruitment activities.