Claudia Mior Email and Phone Number
I believe accessible healthcare for all is attainable without compromising quality or fiscal viability–– it takes mutual accountability and innovative, results-driven systems. With over 25 years of experience in the public and private healthcare sectors across Canada and the United States, I have developed a passion for designing, building, managing, and advising health startups. Effective organizations need to be results driven. Leaning on business strategy to reinvent the processes that make up our healthcare ecosystem is the way to deliver tangible improvements to care.Alongside exceptional teams and volunteers, I have:-Opened dozens of clinics across Canada and the US-Worked directly with physicians to develop new models for delivery of care-Advised and directed organizations in the creation of innovative systems for resilient health delivery and administration-Worked with innovators and programmers to create technical solutions for improving healthcare processes-Built teams of dedicated and effective professionals who could pivot and adapt to changing healthcare environmentsIn addition to being the Executive Director of the Stratford Family Health Team, I am a Sr. Administrator and Administrator for a number of physician groups and clinics, as well as past board director and an advisor to numerous healthcare organizations.Results speak for themselves. The success I’ve been credited with across both the public and private sectors is driven by evidence-based decision making and measurable impact.
Mior Management Consulting
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Business Executive And Healthcare ConsultantMior Management Consulting 1994 - PresentCanada And The United StatesProvide strategic business planning and development. Help to implement changes and monitor their impact.Areas of Experience•Governance and Strategic Planning for primary care•All areas of medical organization start up•Change Management•Business Development Strategies•Human Resource Development•Physician Recruitment•Policy and Procedure Development•Negotiations and Dispute Resolution•Crisis Management and Communication Strategies•Community Development and Public Relations•Quality Improvement Strategies•Operations Management
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Chief Operating OfficerActic 2021 - PresentLondon, Ontario, CanadaResponsible for managing all aspects of operations including, its employees, business processes, risk and compliance, clients, reputation, assets and interests of stakeholders. https://www.actic.ai/ -
AdministratorSarnia Physicians Family Health Organization 2018 - PresentDeveloped a transparent financial and governance model for our physician group of 25 as well as a financial equalization process for the After Hours Clinic. Responsible for collaborating with stakeholders, The Ministry of Health and Long Term Care, local health care representatives and the physician group to outline policies and procedures for future growth and health system collaboration that improves the diversity and availability of care for over 45,000 patients.
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Executive DirectorStratford Family Health Team 2017 - PresentResponsible for providing leadership, training, support, and innovative programing strategies to serve our 27,000 patients. Organize strategic direction and facilitate improved collaboration and partnerships. Nurture new approaches to clinical programing and services that align with the Ministry of Health, Long Term Care, Patients First, Huron Perth and Area Ontario Health Team, and Southwest Local Health Integration priorities.https://sfht.on.ca/ -
Senior AdministratorLondon Spine Centre 2019 - PresentOperationalized an innovative referral process where physicians collaborate with the surgical department of London Health Sciences Hospital, providing faster access to care for patients in pain. Developed and continue to manage a team of muti-disciplinary practitioners. Maintain external partnerships, provide practice management services, and oversee recruitment, financial systems, communications and data management while serving more than 1500 patients a year.https://londonspinecentre.ca/
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AdministratorStratford Family Health Organization 2007 - PresentStratford, OntarioProvide leadership and support to the 16 physician FHO. Transformed the group into a cohesive team utilizing shared space, resources, staff, and financial accountability by fostering consensus decision making between independent physicians. Implemented leadership training and organizational structures that ensure excellence in governance, strategic planning and change management. https://sfht.on.ca/
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Executive DirectorEast Elgin Family Health Team 2006 - 2018Aylmer, OntarioFacilitated collaboration between the Ministry of Health and Long-Term Care, local communities, and physicians. Acted as a mediator and negotiator to broker an innovative deal to form a Community Governed Blended Salary Model Family Health Team. Worked closely with local physicians to educate local politicians, councils in 3 municipalities, ministry officials, boards, and the community on the unique business and primary care model serving over 12,000 patients in the rural community. Then started and operationalized the clinic including hiring all staff, recruiting new physicians in underserved areas, moved the facilities to a collaborative space, implemented an electronic medical record system and established strategic partnerships with neighbouring health organizations.https://www.eefht.ca/
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InstructorWestern University 2006 - 2007Taught two courses to fourth year students in the Health Sciences department. Earned a respected reputation for teaching practice, philosophy, and delivery to 4th year elective students with particular emphasis on teaching Rural Health Care Delivery and Comparative Healthcare systems. -
Program ManagerWest Elgin Community Health Centre 2004 - 2007West Lorne, OntarioHired with a mandate to grow programs and staffing to serve more clients after a fundamental shift in community healthcare. Responsible for the operations of several teams including Mental Health, Community Engagement and Development, as well as Information Technology. Planned and established many community partnerships to maximize the delivery of multifunctional services in western Elgin County.https://wechc.on.ca/
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Business Development ConsultantLaserventure 2001 - 2002Created a business plan and operations model for the newly formed company, in addition to training and coaching the startup team in every facet of the core business, marketing and sales communications strategy, and budget presentation. Coordinated the necessary space and equipment, and facilitated the company’s successful grand opening. -
Senior Director Of OperationsTlc Laser Eye Centers 1994 - 1998Developed and opened over 30 laser centres throughout Canada and the United States. Responsible for all areas of the startup including facility set up, assisting in staff hires, training and development, as well as writing and implementing insurance, risk, operations and HR policy. Worked with each clinic until they were open for business then provided quality assurance quarterly. Established the brand throughout the United States, leading to a successful IPO. -
Clinic DirectorTlc Laser Eye Centers 1994 - 1996Along with the Medical Director and CEO, established the brand and operations model during the early stages of the refractive laser industry. Successfully opened the London Ontario clinic, hired the medical and administrative teams, and established processes while combating skepticism about private medicine and physician compensation caps. At the time, TLC London was recognized as the 3rd largest centre in North America and Top 10 in the world performing >1,000 procedures/annum in the London facility. Supported Ontario clinics as a Regional Director then upon approval by the FDA, expanded into the United States.
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Regional Manager Of Retail OperationsProcter & Gamble 1992 - 1994London, Ontario, CanadaManaged and coached a 25-person team in Retail Operations serving 1,000 retail accounts with merchandising services throughout Southwestern Ontario.
Claudia Mior Skills
Claudia Mior Education Details
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Business And Communications -
English Language And Literature, Honours
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Conflict Management And Alternative Dispute Resolution
Frequently Asked Questions about Claudia Mior
What company does Claudia Mior work for?
Claudia Mior works for Mior Management Consulting
What is Claudia Mior's role at the current company?
Claudia Mior's current role is Business Executive and Healthcare Consultant at Mior Management Consulting..
What schools did Claudia Mior attend?
Claudia Mior attended Mcmaster University, The University Of Western Ontario, University Of Windsor.
What skills is Claudia Mior known for?
Claudia Mior has skills like Business Development, Governance And Strategic Planning, Negotiations And Dispute Resolution, Change Management, Strategic Communications, Workforce Development, Policy And Procedure Implementation, Operations Management, Community/public Relations, Team Building, Community Development, Leadership Development.
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Claudia Mior
Toronto, On -
Claudia Mior Scalsavara
Porto Alegre, Rs
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