Claudia Muñoz Email & Phone Number

Facilitates day-to-day operations of HRDesigns and conducts new employee orientationsDevelops and implements of personnel policies and proceduresMaintains and updates HR systemsPrepares and submits regulatory reportingDirects the administration of benefit programs to include: health, retirement, death, disability and unemploymentMaintains compliance with federal and state regulations concerning employmentBenchmarks jobs against survey data and market intelligence to determine compensation ranges for each position and job offersResponds to the DOL pertaining to unemployment information requestsAssists with employee requests regarding human resources issues, rules, and regulations.Keeps abreast of changes in HR law to continue to maintain compliance

Houma, Louisiana, United States

Assists with the new hire application processProcess new hire paperworkProcess termination paperworkBenefits administration, data entry, and record-keepingMaintain employee files and the HR filing systemAssist with the day-to-day efficient operations of the HR department.Assist with the development/implementation of performance evaluations and reward systems.Coordinates implementation/ maintenance of the Applicant Tracking SystemRevise, edit and proofread company new hire paperwork and related documents as needed.Calculate monthly Sub Account totals for CFOAdminister Anniversary LettersMaintains HRISVets & EEO

Houma, Louisiana

Served customers by providing product and service information and resolving product and service problems.Attracted potential customers by answering product and service questions and suggesting information about other products and services.Opened customer accounts by recording account information.Maintained customer records by updating account information.Resolved product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.Maintained financial accounts by processing customer adjustments.Recommended potential products or services to management by collecting customer information and analyzing customer needs.Prepared product or service reports by collecting and analyzing customer information.Contributed to team effort by accomplishing related results as needed.