Claudia Orr Bührer Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Berlin, Germany

Accounts Receivable Accounting: - Reconciliation of customer payments by recording cheques, EFT and credit card payments- Answering internal and external account enquiries from guests and clients.- Checking and processing of refunds- Addressing issues in regard to the accounts receivable invoices- Complete administrative functions using Navision and Excel.HR: - High level administrative and project support- Being the first point of contact for stakeholders and advise as needed- Employee lifecycle administration- Onboarding and Offboarding of employees- Assisting in improving employee Benefits- Managing Intern Recruitment Process

Amsterdam Area

Amsterdam Area, Netherlands

- Assisting in implementing alternative to Internship for students as a result of COVID-19 restrictions- Handling administrative tasks- Email drafting and management- Scheduling, structuring and maintaining Microsoft Teams Environment- Work with Microsoft Office and Canva

- Communication between students and minor core team- Creating feedback reports on course progress

- Assisting with implementation of Minors program- Creating program infographics- Writing program descriptions- Editing and formatting documents

Berlin Area, Germany

- Greeting guests and provide them with superb customer service.- Up Selling guest rooms and promoting hotel services- Answering all client questions and incoming calls.- Handling Guest complaints- Handling Cash Payments. - Making Reservations- Email monitoring and writing

Amsterdam Area, Netherlands

-Pouring drinks and making cocktails in a fast paced environment. -Kitchen shifts focused on making fast food dishes.-Working under pressure-Interacting a varied customer demographic. -Working fast under pressure.-Handling intoxicated guests.

Sydney, Australia

- serving guests - bartending and working in a fast paced environment. - Team leader duties- Supervising- Training new staff

Sydney, Australia

- Setting up and serving guests in Private Suites, Corporate Boxes and Function Rooms on event days. - Closing down and assisting guests with queries.

Sydney, Australia

Casual job involving answering and transferring phone calls in a professional manner.

Sydney, Australia

Work as an all-round café attendant. This involved customer service, baking, cleaning and closing the store.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Graduated Sep 2022 - 7.8 GPA Propaedeutic Diploma obtained. Language Course: Dutch

Education record

Activities and Societies: Basketball, Tennis, Crochet Club, Speech & Drama, Touch FootballInternational Baccalaureate Program Graduate: 41