Claudia Pandolfi Email & Phone Number

Treviso, It

Treviso, It

I support the PM in planning and managing group’s workflow by receiving, tracking and triaging client’s requests for support and activities using different ticketing tools such as JIRA and ServiceNow; I monitor and report group’s activity and performance, highlighting critical issues; I organize and keep up-to-date group’s knowledge base on shared platforms such as Confluence; I manage audit checks on the group.

Preganziol (Tv)

I supported the management in taking care of various jobs in the office and at the reception, such as managing correspondance and accountancy, booking appointments and greeting visitors.

Old Wild West Olmi Di San Biagio (Tv)

After a three weeks long training in Udine, I briefly worked as an hostess and a waitress in the newly opened restaurant in Olmi.

Treviso Area, Italy

I owned a sole-trader company, dealing products for livestock and pets, mainly online.

Treviso Area, Italy

I used to take care of the company's web-based communication (Customer Relationship Management), managing and elaborating newsletters (Direct E-mail Marketing), supervising e-commerce and socialnetworking operations (Social Media Marketing).

Generali Italia, Mogliano Veneto (Treviso, Italy)

I used to work as a receptionist / janitor at some big companies' headquarters, mainly Generali Italia (Generali Group), with various front desk duties and responsabilities.

Children Drama Course, Teatro Di Cavriglia (Arezzo, Italy)

I used to teach drama (starting level) to a small group of children and teenagers in weekly classes, from the fundamentals to the work on a final recital.

Italy

I used to take care of the company's booth (set-up and public relations) and work as hostess and interpreter during national and international exhibitions, promoting and selling the whole range of products displayed. I also used to take care of the company's website, social media (Social Media Marketing) and advertising material, offering content review and graphical elaboration.

Elementary School, Cavriglia (Arezzo, Italy)

I was designated by the families to watch over and entertain a first grade class during and after the lunchtime at school, for two hours, three days a week.

Irish Red Cross Hq, Dublin

I had to manage databases, spreadsheets and archives, using software such as Excel and Access; I had to take care of documents revision, formatting and making up, and of mail merging, by using Word; I had to take care of the communication from the Irish Red Cross to members and supporters through web tools such as SurveyMonkey or social networks such as Facebook (Customer Relationship Management).

Florence Area, Italy

I collaborated with the shop owner and staff during the first months after the opening, planning and managing exhibitions and events related to music, art and skateboarding. I also used to set up and take care of the shop's socialnetworking (Social Media Marketing).

Valdarno, Italy

I used to write a weekly column dedicated to local bloggers, and, occasionaly, news stories.

Summer Camp At Montevarchi Public Swimming-Pool (Arezzo, Italy)

I used to work in team to watch over and entertain big groups of children and teenagers during Summer camps at the public swimming-pool, five days a week, organizing various activities such as group games, team sports, acting games and role-playing games.

Bachelor’S Degree, Audiovisual Communications Technologies/Technicians, 110/110

Specialized subjects in the coursework were, for instance, Information Technologies, Psychology of Communication, Marketing, Cinema.

High School, Social Sciences, 97/100

Specialized subjects in the coursework are Sociology, Psychology, Cinema and Show Business.