Claudia Panfil

Claudia Panfil Email and Phone Number

Brand Builder | CX Advocate | Strategic Advisor | Chief Marketing Officer @ JourneyTrack | Certified Mentor @ JourneyTrack
Claudia Panfil's Location
Fort Lauderdale, Florida, United States, United States
Claudia Panfil's Contact Details
About Claudia Panfil

My mission is to build brands that connect with customers on an emotional and aspirational level, creating not only demand - but desire!With over 30 years of marketing and communications experience, I am a seasoned brand builder and marketing strategist who helps organizations create and deliver customer-first, human-centric, and data-driven brand experiences, products, and services. As the Chief Marketing Officer at JourneyTrack, I lead the marketing strategy and execution for a pioneering SaaS experience management platform that enables enterprises to understand, optimize, and prioritize their customer experience across physical and digital channels, geographies, demographics, and more. I also served as a Fractional Vice President of Marketing at Key Lime Interactive, a Customer Experience and User Experience research, strategy, and design services agency that empowers teams to use consumer insights and user experience data at all phases of product development, from strategy to implementation. I leverage my online marketing expertise and creative direction skills to develop and implement integrated marketing programs, performance marketing platforms, and digital marketing strategies that drive growth and engagement for our clients. Previously, I spent 28 years in marketing leadership roles in large, global organizations.Additionally, I am a certified mentor and strategic advisor for startups and small businesses, helping them reach their full potential through branding, marketing, and customer experience best practices.

Claudia Panfil's Current Company Details
JourneyTrack

Journeytrack

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Brand Builder | CX Advocate | Strategic Advisor | Chief Marketing Officer @ JourneyTrack | Certified Mentor
Claudia Panfil Work Experience Details
  • Journeytrack
    Chief Marketing Officer
    Journeytrack Jan 2022 - Present
    Doral, Fl, Us
    JourneyTrack.io has pioneered a customer-first, enterprise-grade SaaS experience management platform, enabling organizations to understand, optimize, and prioritize their customer experience. Brands struggle to deliver the seamless journeys consumers demand across physical and digital channels, geographies, demographics, and more. JourneyTrack allows them to create, govern, and democratize personas and end-to-end user journeys across the organization, harnessing actionable insights and benchmarking improvements over time, with the goal of delivering ideal customer experiences - globally. This cloud-based collaboration suite is designed to handle the complexities and needs of enterprise-level teams, and it was created with input from 15 world-renowned brands to ensure it fills the gaps and challenges they face.
  • The Venture Mentoring Team
    Certified Mentor And Strategic Advisor
    The Venture Mentoring Team Feb 2019 - Present
    Delray Beach, Florida, Us
    Certified start-up and small business mentor serving as subject matter expert in business strategy, marketing , customer experience, as well as brand development and growth to help entrepreneurs and their businesses reach their full potential.Executive Producer, e-Learning and Membership Committee
  • Brandelishy
    Principal, Brand Builder & Marketing Strategist
    Brandelishy Aug 2018 - Present
    Helping businesses achieve desired growth results and scale businesses to attract investors.- Built a category-changing brand in the travel, leisure, and hospitality space during the pandemic.- Readied a retail financial services company for private equity acquisition.- Rebranded and positioned CPA firm for expansion.
  • Key Lime Interactive, Llc
    Fractional Vice President Marketing
    Key Lime Interactive, Llc Jan 2022 - Sep 2023
    Miami, Florida, Us
    Key Lime Interactive (KLI) is a Customer Experience and User Experience research, strategy and design services agency focused on helping companies take a human-first approach to building better brand experiences, products and services. Key Lime’s UX experts provide actionable insights for every industry sector to help our growing list of Fortune 500 clients understand and effectively engage their customers. Ultimately, KLI empowers teams to use consumer insights and user experience data at all phases of product development, from strategy to implementation. Our experts share the true perspective of a client’s target users to help them design exceptional consumer-driven solutions. Research studies are delivered with KLI’s proprietary Inclusivity Index™ report that makes it easy to identify how studies meet broad inclusivity goals to build a more inclusive brand, product, or service.
  • Ryder System, Inc.
    Vp, Corporate Communications Promoted From Group Head, Marketing
    Ryder System, Inc. 2016 - 2018
    Miami, Fl, Us
    Responsible for leading the strategy and execution of global corporate communications, media relations, social media, internal communications, customer advisory boards, sponsorships, events, and the company's charitable foundation.
  • Norwegian Cruise Line Holdings Ltd.
    Vp, Marketing Promoted From Director, Advertising & Brand
    Norwegian Cruise Line Holdings Ltd. 2010 - 2015
    Miami, Fl, Us
    Responsible for building the Norwegian brand, leading advertising, promotions, media, partnerships, product marketing and social media. Part of the executive team that led the company to its successful IPO.
  • Dhl
    Sr. Director, Global Advertising & Brand + Us Brand & Retail / Director, Marketing Communications
    Dhl 2004 - 2009
    Bonn, De
    Directed advertising, media planning/buying, brand management and related market research in the US and globally. Headed retail in the US. Managed agencies and regional teams. Appointed to DHL’s global brand and advertising council.
  • Sports Authority
    Marketing Director Promoted From Sr. Media Manager
    Sports Authority 2001 - 2004
    Englewood, Co, Us
    Directed nationwide marketing functions for chain of 450 stores and provided leadership to Media, Direct Marketing and Promotions departments. Managed related agencies.
  • Five Star Productions
    Vice President, Marketing Communications
    Five Star Productions 1999 - 2001
    Led marketing communications/project development for the organization. Launched TV series, and two new business ventures for the company. Served on executive board. Managed two departments.
  • Newell Brands
    Manager, Marketing Communications And Promotions
    Newell Brands 1993 - 1998
    Atlanta, Ga, Us
    Managed marketing communications and advertising for Little Tikes toy company.

Claudia Panfil Skills

Advertising Marketing Marketing Strategy Marketing Communications Integrated Marketing Strategy Digital Marketing Management Leadership Direct Marketing Brand Management Strategic Planning Social Media Marketing Social Media Direct Mail Online Advertising Brand Development Marketing Management B2b Digital Media Business Strategy Business Development Budgets Competitive Analysis Online Marketing Digital Strategy Internal Communications E Commerce Retail Event Management Media Planning Negotiation Event Planning Program Management Lead Generation Recruiting Creative Direction Product Development Sponsorship Brand Evolution Copywriting Media Relations Web Analytics Sales Management Market Planning Team Management Sem Corporate Communications Brand Awareness Mobile Marketing

Claudia Panfil Education Details

  • Hult Ashridge Executive Education
    Hult Ashridge Executive Education
    Brand Management
  • University Of Dayton
    University Of Dayton
    Marketing/Finance

Frequently Asked Questions about Claudia Panfil

What company does Claudia Panfil work for?

Claudia Panfil works for Journeytrack

What is Claudia Panfil's role at the current company?

Claudia Panfil's current role is Brand Builder | CX Advocate | Strategic Advisor | Chief Marketing Officer @ JourneyTrack | Certified Mentor.

What is Claudia Panfil's email address?

Claudia Panfil's email address is cl****@****der.com

What is Claudia Panfil's direct phone number?

Claudia Panfil's direct phone number is +130550*****

What schools did Claudia Panfil attend?

Claudia Panfil attended Hult Ashridge Executive Education, University Of Dayton.

What are some of Claudia Panfil's interests?

Claudia Panfil has interest in Animal Welfare, Disaster And Humanitarian Relief.

What skills is Claudia Panfil known for?

Claudia Panfil has skills like Advertising, Marketing, Marketing Strategy, Marketing Communications, Integrated Marketing, Strategy, Digital Marketing, Management, Leadership, Direct Marketing, Brand Management, Strategic Planning.

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