Claudia Johnperry Email & Phone Number

Rockville, Md, Us

• Acted as of of the main contacts for artists and crew upon arrival to the venue • Planned, implemented, and maintained successful brand strategies that increased repeat business and focused on audience engagement • Acted as a liaison between the producer, venue, and performers, fostering strong relationships and ensuring seamless event coordination• Collaborated in the creation of industry-specific assets such as signage, social media blasts, brand toolkit, etc

• Multitasked and troubleshot any issues in a high-intensity, fast-paced environment• Managed box office sales for music and festival events, implementing strategic initiatives that resulted in a 23% increase in ticket sales MOM/YOY• Collaborated with management on handling payroll, product orders, and deliveries based on event preferences, contributing to overall customer satisfaction and repeat business• Streamlined communication and resource allocation efforts, amongst multiple clients and third party businesses in various sectors

•Provided compassionate and comprehensive day-to-day care for seniors while honing interpersonal and communication skills, building relationship trust, and adapting to the needs of diverse individuals, all essential skills for fostering positive customer relationships and driving sales success

• Processed and oversaw the stays of 400+ guests weekly, implementing strategies that led to a significant increase in bookings and reservations• Maintained detailed profiles on regular and high-profile guests, facilitating personalized service and enhancing customer loyalty• Recorded and stocked property inventory, ensuring efficient operations and guest satisfaction

Orem, Ut, Us

• Organized communication between front of house and back of house to increase efficiency in catering orders, resulting in a continual increase in monthly sales• Led efforts to increase repeat group orders through targeted marketing and upselling techniques, contributing to revenue growth and customer retention• Handled all aspects of catering deliveries from kitchen to destination setup, ensuring exceptional service and client satisfaction

Alexandria, Va, Us

• Facilitated seamless communication between staff and clients payment processing, highlighting strong organizational abilities and attention to detail• Managed administrative functions and scheduling for fundraising appeals, sponsorship sales meetings, and partnership pitches