Claudia Richman Email and Phone Number
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I focus on helping growing, entrepreneurial companies plan for and adapt to changes by designing structures, processes and practices that move businesses forward without leaving people behind. I consider inclusion at each step, architecting solutions that reduce systemic biases. I get to know my clients' organizations, values and employees and use that understanding to build human-centered operations solutions based in 20+ years of experience leading successful organizations.
We Grow Forward
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Founder, Principal And Change ArtistWe Grow Forward Oct 2020 - PresentChicago, Il, UsWe Grow Forward is an organizational design and change management consultancy that specializes in helping entrepreneurial and creative companies plan for and navigate growth. That’s a very buttoned-up way of saying we’re a network of seasoned professionals specializing in all aspects of corporate evolution—what you do, how you do it, who helps you do it, and how to communicate what you do to the world. We’ll bring together the right experts to address your specific needs and move your company forward. -
Co-FounderStarling Training Jan 2023 - PresentStarling Training offers cohort-based, virtual, synchronous training designed to sharpen the skills that build productive, supportive relationships - with organizations, teams, direct reports and clients.We build confidence in new and experienced managers, competence in consultants and courage and compassion in executives. -
Co-FounderKermit Collective Jan 2022 - PresentThe Kermit Collective is a small high-trust community made up of leaders of boutique software agencies who share a passion for doing great work for their clients while providing fulfilling careers for their employees. This is a safe space where we connect with respect and openness. We recognize that we are competitors AND collaborators and seek to share best practices that will help all of us grow our businesses and create even better places for people to thrive. -
Executive MemberDreamers & Doers® May 2023 - Present -
Advisory Board MemberTxi Nov 2021 - Nov 2022Chicago, Il, Us -
Coo And Chief Talent Officer8Th Light Aug 2017 - Oct 2020Chicago, Il, Us• Led software consultancy through transition from loosely organized start-up operating model to leadership and operating structures that effectively support a growing and profitable company with offices in 6 cities across two countries.• Focused on equity, diversity and inclusion while growing from 120 employees to nearly 200 employees, resulting in a tech company that is far more diverse than industry norms:o Of new employees hired between 2017 and 2020, 40% do not identify as cis male, and 40% identify as POCo Created and implemented mentoring and manager training programs to provide sponsorship and amplification to employees from underrepresented communitieso Defined policies and practices that support remote and flexible working situations o Revised hiring processes to reduce biases and lower barriers• Expanded back office team by hiring and training a team of skilled specialists including 8th Light’s first Learning & Development Specialist who has amplified the company’s culture of growth, and the first Staffing Specialist who greatly improved the efficiency of our project assignment process resulting in positive revenue impacts• Designed and launched innovative career grid that defines multiple paths to long and rewarding careers via technical and organizational influence competencies -
Organizational Design And Change Management ConsultantSelf-Employed Oct 2013 - Aug 2017• Architected practical and actionable organizational effectiveness and process engineering solutions for complex organizations• Designed and implemented change plans for companies in transition• Focused on preserving and evolving culture during times of operational restructuring• Aligned clients’ processes and structures with their goals while finding optimization opportunities • Designed and facilitated leadership, team-building and career development workshops
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Svp, Regional Operations Director: Chicago And San FranciscoDigitas Aug 2012 - Oct 2013Boston, Massachusetts, Us• Partnered with Regional President to set strategy and develop and implement change plans across growing Chicago and San Francisco offices• Oversaw financial health of $100MM+, 600+ employee region, reaching aggressive margin targets by guiding hiring and investment decisions • Defined, built and trained integrated production team, a new role within the organization dedicated to flawless delivery of multimedia experiences• Led project management, client financial operations and resourcing teams for two rapidly expanding offices -
Svp, Solutions DirectorEnergy Bbdo Oct 2011 - Aug 2012Chicago, Il, Us• Assumed responsibility for project management over EnergyBBDO (traditional agency) in addition to retaining role as Director of Operations for Proximity Chicago (interactive agency), gaining efficiencies and increasing expertise across the discipline• Built relationship with top-tier new global client: part of pitch team, led transition/onboarding and contract negotiations, and developed day-to-day working relationship resulting in doubling of agency revenue • Integration process evangelist, creating and delivering training materials to improve integration processes between traditional and interactive media across partner agencies and our clients, and with other offices throughout the global network -
Vice President, Director Of Interactive SolutionsEnergy Bbdo Aug 2008 - Oct 2011Chicago, Il, Us• Second employee hired when EnergyBBDO opened interactive sub-agency• Set company mission, vision and strategy as part of three-person leadership team• Developed structure, processes and policies for new organization• Grew company to 80+ employees with strong culture and portfolio of great work• Determined staffing plans and hiring priorities, coordinated education efforts, stewarded company culture and handled office logistics• Determined roles and processes required for company, hired and trained staff across departments• Grew company revenue from nothing to $20MM annually by leading new business efforts, participating in pitches, and leading development of new client relationships • Educated parent agency on the benefits of project management, resulting in expansion of project management practice into organization that previously did not value or utilize formal project management resulting in a promotion and expansion of role -
Program ManagerTribal Ddb Oct 2004 - Aug 2008London, Gb• Project manager for start-to-finish site builds, beginning with strategy and discovery, including vendor selection and engagement, through design, deployment and ongoing enhancements• Served as primary liaison with client IT department, building strong working relationship and facilitating vastly improved communications between IT, marketing clients and the agency salvaging precarious relationships and resulting in retention and growth of revenue• Repeatedly unified fractured teams into a well-functioning units producing excellent work -
Program ManagerWirestone Oct 2003 - Oct 2004• Program manager for agency’s largest account, Motorola• Primary client contact and project manager for multiple, concurrent projects • Managed multi-location, remote project teams on all projects
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Director Of Site Operations, Senior Product ManagerMorningstar 1999 - 2003Chicago, Il, UsDirector of Site Operations• Hired and trained a team of highly skilled project managers who implemented over 400 new products, features and enhancements to Morningstar’s retail business unit each year• Managed programmers and QA team, improving efficiency in both teams by implementing new processesSenior Product Manager, Membership • Headed team responsible for primary revenue-generating business of Morningstar.com• Exceeded annual membership and revenue goals• Increased membership of two-year old subscription service by 50% in one year
Claudia Richman Skills
Claudia Richman Education Details
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Northwestern UniversityLearning And Organizational Change -
School Of The Art Institute Of ChicagoArt History -
University Of MichiganHistory Of Art
Frequently Asked Questions about Claudia Richman
What company does Claudia Richman work for?
Claudia Richman works for We Grow Forward
What is Claudia Richman's role at the current company?
Claudia Richman's current role is Moving companies forward without leaving people behind. Manager training, organizational design and change management consulting for companies in transition..
What is Claudia Richman's email address?
Claudia Richman's email address is cl****@****hoo.com
What is Claudia Richman's direct phone number?
Claudia Richman's direct phone number is +177398*****
What schools did Claudia Richman attend?
Claudia Richman attended Northwestern University, School Of The Art Institute Of Chicago, University Of Michigan.
What are some of Claudia Richman's interests?
Claudia Richman has interest in Animal Welfare, Education, Health.
What skills is Claudia Richman known for?
Claudia Richman has skills like Change Management, Process Improvement, Organizational Design, Process Consulting, Project Management, Interactive Advertising, Digital Marketing, Digital Strategy, Integrated Marketing, Interactive Marketing, Team Leadership, Management Consulting.
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