Claudia Thomas Email & Phone Number

City Of Industry, Ca, Us

Menlo Park, Ca, Us

HR ConsultantEngaged an HR Consultant working directly with leadership, providing the multi-faceted duties of an HR Generalist.• Recruiting, employee relations, benefits administrator, compliance, employee management and development, policy interpretation.

Burlington, North Carolina, Us

Engaged as a Sr. HR Consultant, working directly with leadership, advising and guiding through the disciplinary process. Managing and investigating all Employee Relations issues. Supported 800 employees across the nation, either in person, or remotely. • Worked on employee relations investigations, leave of absence, reductions in force, and compliance issues, terminations/disciplinary action, mediations.• Initiating and leading human resource programs and projects.• Conducting research through various methods to identify a problematic situation or find the cause.• Providing advice and recommendations to HR personnel for resolution of daily issues.• Formulate strategic and practical plans to address human resource matters.• Worked on various projects with HR partners across the nation improving policies and procedures.

Work directly with leadership to implement global HR strategies and programs including organizational design and development; talent management; change management; succession planning; employee coaching and development/corrective action; training; rewards and compensation; and counsel on complex employee relations matters. Ensure compliance of federal/state regulations and established company policies and procedures.Develop and be able to present impact of HR strategies/programs to the financial performance of the business unit through understanding of the business metrics/business unit operations.Actively participate in business teams to support key strategic priorities and understand key financial metrics. Influence talent decisions and business decisions, such as prioritization and resource allocation.Operate as a fully contributing member of the Business Unit leadership team as a strategist, team player and partner Lead, participate in and support cross-functional teams within business unit.Act as an expert resource on the development, deployment and management of highly complex HR issues. Apply theories and principles of change and diversity to influence organizational culture.Expertly employ performance-consulting tools and methodologies to determine employee performance.Provide counsel and advice to leaders on ongoing HR programs and initiatives. Recommend and support strategies that address leadership and organization development needs.

Oakland, California, Us

• Develop and/or implement company-wide HR programs and initiates (e.g. salary review, workforce planning, and organizational change). • Works closely with management in the implementation of corporate policies related to Human Resources, organizational and employee development. • Consults with employees and managers to address human resource issues. Assists in the alignment of human resources with strategic business objectives.

• Managed the day-to-day operations of the Human Resource office. • Managed the administration of the human resources policies, procedures and programs.• Carried out responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.

May 2014 – July 2014 January 2015 - Current• Managed the day-to-day operations of the Human Resource office. • Managed the administration of the human resources policies, procedures and programs.• Carried out responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.

Functions as the HR Partner to management teams of operating units. Supports the operating team in the achievement of its people related objectives for employee satisfaction, labor costs targets, talent development and the development and maintenance of high performing workforce. Actively participates in the development of employee relations programs. Provides assistance in the form of advice and counsel to management regarding: effectiveness of staff, application of human resources practices, policies and procedures, application and administration of collective bargaining unit agreements, compliance with employment regulations and laws and resolution of complaints and grievances. Works with managers, HR Director and Compliance Officer on resolution of compliance complaints and closure of compliance corrective action plans. Partners with Talent Management during the managers (30-60-90) day rounding, Supports management with all key initiatives as directed by HR and Operational leadership.

Responsibilities include traveling to multiple locations and educating groups of employees through presentations on all aspects of health care benefits, including insurance, Health Reimbursement Accounts, and Health Savings Accounts.

Oakland, Ca, Us

Providing strategic and tactical support for 700 employees and apprentices in this solid nonprofit organization, including two direct reports. Reporting directly to the VP of Human Resources assists in development of strategic initiatives and financial plans. Provides guidance to managers and supervisors regarding policies, laws, and procedures. Manages employee relations, implementing HR policies, procedures, and initiatives. Investigates and resolves employee complaints and appears at hearings as required. Partners with department heads to achieve optimal exempt and non-exempt staffing ratios. Administers benefits program and open enrollment

Us

Facilitating training classes related to Human Resources and job search . Group leader in job search accountability teams.

Promoted to Human Resources Director within six months of employment. Led a team of two human resource professionals for this non-profit organization of 285 employees, including 100 union members. Responsible for all human resources operations and programs. Managed all aspects of the credentialing process for clinic staff. Coached, counseled, and provided compliance training for eight Planned Parenthood clinics and the Bay Area call center. Recruited, hired, and managed on-boarding processes for all new hires. Administered benefits and open enrollment program. Spearheaded successful conversion to HRB human resource management system.Successfully negotiated new union contract in one week that was mutually satisfactory.Developed and implemented new performance evaluation program designed to provide employees with better feedback and actionable plans for improvement.Reduced injury rate to lowest in the organization by increasing safety training and holding managers and employees accountable.

Atlanta, Ga, Us

Promoted multiple times throughout a successful career at UPS and received awards for exceptional performance in a variety of roles.; Promoted to this position managing the full spectrum of human resources duties attendant to a 24/7 operation. Provided training, guidance, performance management, and discipline for a team of 31 union clerks, drivers, and customer service agents. Successfully completed hiring for peak season before deadline. Developed successful motivational programs which included rewards and individual recognition to reduce sick calls. Recognized by UPS for zero terminations during peak season-an outstanding accomplishment in the industry.

Atlanta, Ga, Us

Provided contract interpretations for employees and Managers. Participated and mediated the multi-step disciplary process. Attended and negotiated at labor panel meetings. Provided mediation and conflict resolution for employee and management issues. Was responsible for staffing the entire San Francisco Division.

Atlanta, Ga, Us

Supported the North Division in all aspects of Human Resources; workforce planning, employee relations, labor relations, recruiting, compensation and safety compliance.

Atlanta, Ga, Us

Provided human resources generalist services including managed workforce planning, recruiting, hiring, and performance management for the entire building of 800 employees. Leader in the administration of employee relations programs. Assessed needs and provided results driven training and development programs. • Recognized by UPS for hiring more employees for peak season than any other supervisor. • Reduced injury rate by 11% by developing and delivering safety awareness programs

Atlanta, Ga, Us

Provided human resources generalist services including managed workforce planning, recruiting, hiring, and performance management for the entire building of 800 employees. Leader in the administration of employee relations programs. Assessed needs and provided results driven training and development programs. Recognized by UPS for hiring more employees for peak season than any other supervisor. Reduced injury rate by 11% by developing and delivering safety awareness programs.

Provided human resources generalist services including managed workforce planning, recruiting, hiring, and performance management for the entire building of 800 employees. Leader in the administration of employee relations programs. Assessed needs and provided results driven training and development programs. Recognized by UPS for hiring more employees for peak season than any other supervisor. Reduced injury rate by 11% by developing and delivering safety awareness programs.

Washington, Dc, Us

Classification - E4Radio person, storekeeper