•Address employee questions or concerns as it relates to benefits, compensation, training, policy and procedure, management, performance, and general human resources inquires•Send 30-day, 90-day, and Exit Surveys and evaluates potential areas for improvement, concern, or stellar performance, prepares additional surveys for distribution at both Corporate and branch level•Process unemployment claims•Prepare employment verification for current and inactive team members.•Oversee the internal Family Medical Leave Act (FMLA), Leave of Absence (LOA), and Americans with Disability Act (ADA) process and procedure•Stay up to date on federal, state, and local employment laws and regulations•Assist in the creation and implementation of company policies on both branch and Corporate level

•Responsible for preparing and collecting new hire paperwork, such as tax forms, I9s, and employment agreements•Verified that the I9 information was accurate and completed according to the USCIS standards•Enter employees’ information to E-Verify to ensure that employees were eligible to work in the United States•Schedule post-accident drug tests according to company policies•Review and edit Human Resources documents to ensure compliance with applicable company policies as well as federal and state laws

•Recruited candidates who were interested in furthering their education•Collaborated with team members to find ways on how to improve results• Followed up with students to ensure motivation and follow through towards the start oftheir program• Created scheduling based on availability for interviews and appointments• Worked in an collaborative and independent office-setting• Collaborated with other departments to ensure that the student’s file was processed

• Reported to the store manager any feedback valuable for the growth of the store • Performed exceptional customer service by going above and beyond the customer’s expectations• Worked in team with associates to help reach individual and store’s goals• Maintained the store’s visual standards and cleanliness while continuing to display the store’s brand story• Trained new hires and retrained current employees for development based on the company’s focus• Maintained the store’s safety and loss prevention following the company’s policies • Processed damages accordingly and completed the inventory adjustments necessary