Spearhead all human resources processes through strategic talent development, change management, process optimization and organizational culture development, for the Kitchen and Bath Division in the Americas. Operations in Colombia, Centro América, México and USA.

Spearhead all human resources processes through strategic talent development, change management, process optimization and organizational culture development.• Orchestrate the integration of Mansfield Plumbing Products to Corona by executing human resource’s function including the development of talent, internal communications, culture and values, ethics, policies, and employee value proposition, improving GPTW from 29 to 37 points in one year.• Boost employee satisfaction through strategic initiatives, decreasing turnover in Mansfield manufacturing from an average monthly rate of 9% in 2021 to 5.7% in 2022.

Spearhead all human resources processes through strategic talent development, change management, process optimization and organizational culture development.• Identify and pursue opportunities to improve working environment conditions, increasing the company’s GPTW score from 55 to 67 points within 2 years.• Create and implement protocols addressing the COVID-19 pandemic to uphold employee health and safety both in the office and at home.

Formulated, implemented, and monitored talent development and knowledge management initiatives to promote the professional development and unification of the corporate culture.• Introduced the new Attraction and Development Model. We changed the recruitment process: new structure, new position profile, process of attracting talent rather than recruiting, we standardized the process and connected it with talent development, improving SLA (Service Level Agreement)• Directed change management and talent evaluation initiatives within the new Corona Industrial operating model.

Oversaw the professional development of corporate talent to improve overall performance. Certified the achievements of customer service requirements throughout Corona’s strategic business units in Colombia. Evaluated internal processes to identify and pursue improvement opportunities. Aligned objectives and bridged communications with key stakeholders to develop and refine company strategy.• Executed strategic initiatives to increase the quality of the working environment, boosting the company GPTW score from 53 to 83 points within 4 years.• Enhanced service levels throughout multiple departments, including payroll, recruitment, and personnel administration, improving SLA.• Defined and implemented the Customer Value Proposition, improving SLA and reducing response times for logistics complaints from 2 weeks on average to one day• Acquired and maintained ISO and BASC certification for 100% of L&T services.• Increased management quality from 42 to 80 points, determined by the independent OH&S assessment