Claudine Farah Email & Phone Number

United States

United States

Frisco, Texas

• Drive customer engagements from pre-sales to post-production.
• Continually meet or exceed quarterly revenue targets.
• Work with customers to help them achieve their goals.
• Manage customer expectations and partner relationships.
• Improve and streamline processes to ensure efficiencies.
• Manage 20+ projects, including platform deployments, system migrations, upgrades, enhancements and general consulting.

Ottawa, Canada Area

An online marketing company for small businesses

Ottawa, Canada Area

Primary role and responsibilities include:- Manage a system migration project: developed a high-level project plan followed by a finer task breakdown, identified technical requirements, tracked budget, led weekly status meetings, followed up with task owners about various milestones, collaborated with vendor on project status, reported regularly on.

Ottawa, Canada Area

- Worked through multiple teams of software and hardware engineers to learn about the company's hardware purchasing policies. - Thoroughly researched various random or one-off purchasing methodologies and how the purchased hardware fits into the product development cycle.- Developed guidelines for a new purchasing process that would equally meet the.

Ottawa, Canada Area

As a consultant,- Managed a team of technical writers who developed documentation for a number of Windows Microsoft Management products- Reassessed resources to the level of output, which led to an overall cost savings to the department with lower overhead cost. - Set SMART goals for each employee and followed up with quarterly reviews - Advised peers.

Dallas/Fort Worth Area

- Worked through Nortel's preferred vendor based in Allen, Texas to carry out an outsourcing project in France. - Secured a smooth transition of a documentation team from the client’s site to a sub-contracting agency in France while managing the work of 5 senior technical writers and ensuring all deadlines were met- Collaborated with the Nortel.

Master In Business Administration, Specialization In High Tech

Bachelor'S Degree In Translation, Art/Art Studies, General

Lettres Française, Art

With a minor in English Literature