Performance with repair, installation, modification and upgrade of telecommunication systems and relevant and related equipment. Assessing customer needs and running diagnostic tests on own systems to identify and resolve any failures, performing temporary repairs until you can do extensive work. Identification of technical deficiencies and maintenance of the company's telecommunication systems during installation through tests and diagnostics. Ensuring that all components function at optimal… Show more Performance with repair, installation, modification and upgrade of telecommunication systems and relevant and related equipment. Assessing customer needs and running diagnostic tests on own systems to identify and resolve any failures, performing temporary repairs until you can do extensive work. Identification of technical deficiencies and maintenance of the company's telecommunication systems during installation through tests and diagnostics. Ensuring that all components function at optimal levels. Verification of any cabling work that has been done to verify that there are no exposed cables or other critical points and ordering replacement components for equipment and devices from the appropriate suppliers, if necessary. Investigation and resolution of customer complaints in a timely and professional manner. Show less

Acting with receipt, analysis, conference, preparation of extracts and contract control of the organization's customers. Review and discussion of clauses with legal, control of deadlines and internal signatures in legal instruments. Responsible for contract renewal processes, closing deals, customer profitability and history, and demand management.Responsible for the Customer Relationship area, promoting customer relationship actions, visiting and carrying out organization activities and… Show more Acting with receipt, analysis, conference, preparation of extracts and contract control of the organization's customers. Review and discussion of clauses with legal, control of deadlines and internal signatures in legal instruments. Responsible for contract renewal processes, closing deals, customer profitability and history, and demand management.Responsible for the Customer Relationship area, promoting customer relationship actions, visiting and carrying out organization activities and document control, registration, reporting, comparative graphics, typing and data tabulation. Calculation of the Customer Satisfaction Survey (NPS) and manager of strategies and contingency action plan for detractors. Show less

Working with systems analysis, business rules, process mapping and routine quality standards, impact of changes, integrity assurance, monitoring, validation and end user support. Monitoring and search for improvements for the systems used, acting as a facilitator between users and the company that developed the Health Management system, analysis of support, application performance and system tests, forwarding improvements and corrections to the programmers who built the system. Acting with… Show more Working with systems analysis, business rules, process mapping and routine quality standards, impact of changes, integrity assurance, monitoring, validation and end user support. Monitoring and search for improvements for the systems used, acting as a facilitator between users and the company that developed the Health Management system, analysis of support, application performance and system tests, forwarding improvements and corrections to the programmers who built the system. Acting with Service Desk, telephone, online and face-to-face assistance, identification of failures, mapping of the entire internal or external customer environment and its operation, follow-up of the service cycle from start to finish to ensure that the problem is solved and soon after finalizing with customer feedback. Show less

Supervision of support activities in the IT area, coordination of teamwork, evaluation and identification of technological solutions, project planning, meeting the needs and business of customers, performance in data and reporting, administration and control of the processing center of data, supervision of control and security operations of computer systems and computerized data, assessment of IT trends in line with the organization's strategic plan, coordination of people and work teams.

Working with systems analysis, business rules, process mapping and routine quality standards, impact of changes, integrity assurance, monitoring and validation, among other technologies. Monitoring and search for improvements for the systems used, acting as a facilitator between users and the company that developed the Health Management system, analysis of organizations providing IT services, acting in support processes, application performance and system testing , forwarding the project to the… Show more Working with systems analysis, business rules, process mapping and routine quality standards, impact of changes, integrity assurance, monitoring and validation, among other technologies. Monitoring and search for improvements for the systems used, acting as a facilitator between users and the company that developed the Health Management system, analysis of organizations providing IT services, acting in support processes, application performance and system testing , forwarding the project to the programmers who will build the system. Show less

General assistance to the Regional Coordination in the management of PHC (Primary Health Care) in the municipality.

Advising on the administration of the PHC (Primary Health Care) Management Contract with the City Hall of the City, at the Institutional of the Company. Elaboration of works of a technical nature in the area of ​​information technology, meeting the needs of the institution's users, business analysis for the development, implementation, maintenance, identification, correction, technical support, methodological support and data management in the information systems. Study and dissemination of… Show more Advising on the administration of the PHC (Primary Health Care) Management Contract with the City Hall of the City, at the Institutional of the Company. Elaboration of works of a technical nature in the area of ​​information technology, meeting the needs of the institution's users, business analysis for the development, implementation, maintenance, identification, correction, technical support, methodological support and data management in the information systems. Study and dissemination of software and hardware resources aimed at handling information and data communication in interconnected environments. Development and implementation of methods and workflows aimed at optimizing operational activities. Participation in training programs, when called upon. Participation, according to the Institution's internal policy, in projects, courses, events, agreements and teaching, research and extension programs. Show less

General assistance to the Regional Coordination in the management of PHC (Primary Health Care) in the municipality.

Support for Regional Coordination in the management of PHC (Primary Health Care) in the municipality. Survey of needs related to building maintenance of BHU's (Basic Health Units), preparation and organization of care procedures. Logbook control of the Organization's drivers. Management of all UBS assets and preparation of monthly results reports.

Assistance in various administrative areas of BHU's (Basic Health Unit), typing routines, document filing, distribution of correspondence and external services. Elaboration of reports and control spreadsheets.

Assistance in the calculation of payroll, terminations, vacations and collection of contributions. Maintenance of employee registration and benefit requests.