Claudio Cicognani

Claudio Cicognani Email and Phone Number

Software Solutions Specialist and Trainer @ KYOCERA Document Solutions Italia
Milan, IT
Claudio Cicognani's Location
Milan, Lombardy, Italy, Italy
About Claudio Cicognani

Sono partito tanti anni fa come operatore di Call Center cercando di imparare e valorizzare tutti gli aspetti del mio lavoro. Mi sono “evoluto” diventando prima tecnico e poi Specialista di prodotto per l’azienda a cui davo supporto. La voglia e l’amore per questo lavoro mi ha permesso di non fermarmi, ma di cercare sempre nuove sfide e nuove possibilità ed oggi sono Specialista e Trainer per tutto il lato Software.Amo il calcio e ci gioco da una vita e, da capitano e “vecchio” delle squadre in cui milito, voglio sempre il massimo da tutti i componenti che formano il team dando a mia volta tutto quello che la mia esperienza e determinazione sul campo mi hanno fatto maturare.Padre di due splendidi matti gemelli, la vera sfida, è riuscire quotidianamente a dare il giusto tempo a tutto.

Claudio Cicognani's Current Company Details
KYOCERA Document Solutions Italia

Kyocera Document Solutions Italia

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Software Solutions Specialist and Trainer
Milan, IT
Website:
kyoceradocumentsolutions.it
Employees:
123
Claudio Cicognani Work Experience Details
  • Kyocera Document Solutions Italia
    Software Solutions Specialist And Trainer
    Kyocera Document Solutions Italia
    Milan, It
    View
  • Kyocera Document Solutions Italia
    Software Solutions Specialist & Trainer
    Kyocera Document Solutions Italia Sep 2019 - Present
    Milano, Italia
    ► As Software Solutions Specialist, I take care of:• Provide 2nd Level Support regarding our professional Software Solutions for managed printing and advanced managed scan workflow as well.• Provide 2nd Level Support regarding our "in-bundle" Software packages for devices fleet management concerning technical tasks and monitoring.• Respond to the needs of our business partners and customers with providing of KYOCERA Software Professional Services, from remote as well as onsite, through performing of tasks like installation, configuration and support of solutions.• Organize Presentation & Demonstration of features and potencialities regarding our Software Solutions, with focused meeting or at company road show.► As Software Solutions Trainer, I take care of:• Provide complete technical know-how to customers about the use of a Software Solution through classroom training at our Training Centers, with customized events ouside Company and remote training sessions (webex).• Provide complete technical know-how to customers about our "in-bundle" software tools and remote management software packages related to our print devices, with classroom training session or remote training session via webex
    View
  • Kyocera Document Solutions Italia S.P.A
    Specialista Printer/Mfp & Trainer
    Kyocera Document Solutions Italia S.P.A Jul 2008 - Sep 2019

Claudio Cicognani Skills

Assistenza Clienti Stampanti Vendite B2b Microsoft Office Assistenza Tecnica Microsoft Windows Processi Di Vendita Computer Hardware Customer Service Cloud Computing Technical Support Management Reti Gestione Vendite Printers Color Printing New Business Development Windows Scanners Coping Vendita Di Soluzioni Fax Color Theory Microsoft Excel Laser Printers Networking Mac Os Linux Sales Management Business Development

Claudio Cicognani Education Details

  • Overnet Education
    Overnet Education
    Windows Server 2019 Administration
  • Overnet Educational
    Overnet Educational
    Programmazione Java Se
  • Espero Srl
    Espero Srl
    Macos Support Essentials 10.14
  • Overnet Education
    Overnet Education
    Corso Networking & Tcp-Ip Fundamentals
  • Andrea Doria
    Andrea Doria
    Ragioniere Igea

Frequently Asked Questions about Claudio Cicognani

What company does Claudio Cicognani work for?

Claudio Cicognani works for Kyocera Document Solutions Italia

What is Claudio Cicognani's role at the current company?

Claudio Cicognani's current role is Software Solutions Specialist and Trainer.

What schools did Claudio Cicognani attend?

Claudio Cicognani attended Overnet Education, Overnet Educational, Espero Srl, Overnet Education, Andrea Doria.

What skills is Claudio Cicognani known for?

Claudio Cicognani has skills like Assistenza Clienti, Stampanti, Vendite, B2b, Microsoft Office, Assistenza Tecnica, Microsoft Windows, Processi Di Vendita, Computer Hardware, Customer Service, Cloud Computing, Technical Support.

Who are Claudio Cicognani's colleagues?

Claudio Cicognani's colleagues are Valter Santambrogio, Flavia Gorrara, Giovanni Iaquinta, Mirko Marotta, Lidia De Vincentis, Giorgio Sordini, Roberto Venditti.

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