Claudio Honório Email and Phone Number

• Sales of services for key accounts.• Management of contracts with strategic clients in the food sector, including JBS, Nestlé, and others.• Focus on recurring sales.• Analysis of NPS and customer satisfaction.• Periodic meetings with marketing, operations, and finance teams to define strategies for the portfolio

• Responsible for prospecting companies (strategic accounts), overseeing the entire negotiation cycle, contract signing, and implementation in markets such as mining, construction, paper and pulp, fleet operators, retailers, and wholesalers. • Management of relationships with strategic clients with high participation in the company’s results across various sales channels, including e-commerce, distributors, and contracts. • Leading strategic meetings with clients and complex sales projects across diverse sectors. • Expertise in acquiring and managing large accounts, consultative sales, and analyzing and monitoring sales performance indicators.• Compliance with commercial policies, processes, and strategic planning.Supporting contract renewals and acquisition of new contracts Key Projects and Results:Revenue growth of 23% in 2018, 20% in 2019, and 23% in 2020, through closing new contracts and opening new strategic accounts, expanding into new product lines.

• Support to distributors with sales incentives and actions, client relationships, commercial campaigns, and market communication. • Interface between suppliers (multinational brands), distributors, and end-users. • Analysis and monitoring of KPIs, reporting to the Commercial Director, supporting decision-making processes and analyzing all SKUs in the portfolio. • Development of commercial strategies and assistance to the marketing department for heavy machinery clients in Yellow (mining and construction) and Green (agriculture) lines. Responsible for executing commercial strategies and creating new products. Key Projects and Results: Addition of new brands to the company’s portfolio, leading to a 15% increase in revenue for the area.

• Responsible for assisting sales teams..• Analysis and monitoring of KPIs, including ABC curve for products, reporting to the Commercial Manager to support business decision-making..• Preparation and delivery of presentations to clients, as well as operational support to the company. • Execution of the business plan, identifying and developing sales opportunities.• Monitoring the implementation of high-relevance partnerships and participating in business planning and processes. • Daily use of Customer Success methods. • Identifying business opportunities with strategic clients to prospect sales and manage through Sales Force and Pipeline tools.Key Projects and Results: 10% increase in the client portfolio registration, generating a 30% positive response from these new clients.

J• Responsible for negotiating sales conditions, post-sales follow-up, customer service, filtering phone calls, meeting monthly commercial department targets, margin, and product mix focusing on increasing market share and profitability.• Conducting leads and supporting the company's SDRs.• Aligning with the company's governance strategy as well as with distributors to achieve operational excellence.• Developing and implementing sales strategies for penetration into existing accounts and driving additional revenue flows.• Managing the CRM for the commercial area.• Monitoring new business closings and supporting salespeople and distributors.• Direct involvement in the acquiring market, creating interfaces between the POS and the entire payment system.• Preparing management reports and administrative spreadsheets with indicators.• Experienced in analyzing and releasing order billing, supporting clients and salespeople to organize sales and product information flows.• Working with Business Intelligence for decision-making. Key Projects and Results: Improvements in internal processes, resulting in an 8% increase in report generation speed.