Claudio Munoz Email and Phone Number
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As an innovative IT leader with over 15 years of experience, I specialize in driving strategic initiatives and fostering stakeholder relationships to optimize organizational development and systems/network performance. My expertise spans across enterprise and data architecture, system development, IT infrastructure management, and cybersecurity, with significant experience in the healthcare sector and ITGC controls and SOX compliance.I have led sophisticated technology projects and network operations, enhancing efficiency and support strategies. I expertly manage key client relationships, delivering cost-effective IT solutions. I built and led a dedicated cybersecurity team, spearheading critical cybersecurity projects. Additionally, I oversaw IT systems integration for multiple acquisitions, ensuring seamless technology consolidation. My work includes spearheading policy implementation and process improvements, driving resource optimization. I have provided strategic direction for IT operations in the healthcare industry, ensuring compliance and data security. Furthermore, I have extensive experience in implementing ITGC controls and ensuring SOX compliance, safeguarding organizational integrity and accountability.I hold a Bachelor’s of Science in Information Systems and CyberSecurity, and I am committed to continuous professional development. I am eager to leverage my skills in a new environment, delivering technical solutions aligned with business growth and organizational development.Feel free to connect with me on LinkedIn or via email at cla.cmunoz@gmail.com for potential collaborations.Skills: Server & System Administration, Business Expertise, Client Relationship Management, Strategic Planning and Implementation, Risk Management, Process Improvement Optimization, Operating Infrastructure, Project Management, Cross-Functional Team Leadership, Cybersecurity, Healthcare IT Management, ITGC Controls, SOX Compliance
Viemed
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Chief Information OfficerViemed Aug 2019 - PresentLafayette, Louisiana, UsResponsibilities:I manage daily IT operations and vendor relationships, implementing new controls, processes, and technologies to enhance efficiency. I ensure service agreements align with project requirements and have successfully integrated IT systems during multiple acquisitions. Additionally, I conduct ITGC and SOX compliance audits and lead cybersecurity initiatives to protect organizational data and systems. -
Director Of ItViemed Feb 2019 - Aug 2019Lafayette, Louisiana, UsI provided strategic direction over VieMed's internal technology operations and evaluated them according to the company's established goals. I also spearheaded the organization's management, strategy, and execution of IT infrastructure. I have utilized my in-depth familiarity with the design, installation, configuration, and management of network and server infrastructure to identify the need for upgrades, configurations, or new systems and report to the upper management. -
Devops ConsultantTaos Dec 2018 - Jan 2019Boise, Idaho, UsFacilitated cloud support as an on-site vendor for various clients including Google, Microsoft, NETFLIX, PaloAlto, and AmazonDeveloped application architecture based on client requirements, business needs and budgetary constraintsAssessed and reviewed existing application architecture and provide assessment results, recommendations, and insights -
Devops System AdminInside Real Estate Feb 2018 - Dec 2018Murray, Utah, UsInside Real Estate acquired CirclePix from February 2018. As a member of the DevOps team, my duties are to manage Salt, Zabbix, Asterisk, OpenStack, Ceph, Python, OS installs(Ubuntu, Debian, centos), hardware implementation, Datacenter maintenance, Network(Devices upgrade, Unifi wireless controller, cabling, patch panel), Mysql workbench, Helpdesk and Jira. -
Devops System Admin/HelpdeskCirclepix Feb 2017 - Feb 2018Springville, Utah, UsI initially was hired to work in HelpDesk support and assist the DevOps team when need it, but since October 2017 I have been working full time with the DevOps team. My responsibilities are Zabbix, Salt, Datacenter hardware implementation, OS installation and configurations(Ubuntu server and Centos server), asterisk, OpenStack and network. In addition research and learn new techniques. -
Pc And Linux/Lan System AdministratorConvirza Jun 2014 - Feb 2017Orem, Utah, UsInstall, configure, maintain and support Windows (all versions), Linux servers and Macintosh systems, user/network accounts including e-mail, VPN, application, and Google accounts.Support Hardware (installation, replacement of hardware parts) for all PCs and servers. Provide supreme customer service, IT and application Help Desk support to end users including training and guidance to develop a knowledgeable user community. Assist End users with PC problems via remote desktop technologies and/or at users’ desks. Document common user procedures as well as maintain documentation for Local PC and LAN system administration. Maintain and contribute to security practices established by Convirza IT. Manage secure door accesses hardware/software systems. Setup new users with PCs/laptops and phones. Other tasks as assigned by Manager of Systems and company leadership. -
Jr. System/Network AdministratorQuomation Insurance Services Oct 2013 - May 2014My responsibilities are Install new / rebuild existing servers and configure hardware, peripherals including workstations, develop and maintain installation and configuration procedures, contribute to and maintain system standards, perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, perform regular security monitoring to identify any possible intrusions, provide other support to internal team, repair and recover from hardware or software failures, coordinate and communicate manager.
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System And Network EngineerXpro Networks Llc Feb 2013 - Oct 2013XPRO Networks LLC is a continuation of American Networks US. I was rehired by the new owners to bring the company to a new level. My responsibilities are to learn new technologies, create new IT strategies, surveys, Deployments, Network Design, System design, Security, Training and Project management. As an Engineer I'm in charged of the following technology: Linux servers OS, Microsoft servers OS, Apples Server OS, PBX Servers, VPN Servers, Data Servers, a diversity of others software and cable management.
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It Manager/Network And Systems EngineerYour Reo Store Aug 2012 - Jan 2013I have been hired to redesign the IT Infrastructure for a fast growing environment. My responsibilities are Networking and System Implementation, in addition help desk support, install, configure and maintain network and system hardware.Hardware: Apple workstation, Windows Workstations, IP Phones, IpadSoftware: Apple Server, Windows Server 2008, Exchange, Outlook, and a variety of others applications.
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System Administrator EngineerAmerican Networks Us Jan 2012 - Jan 2013My responsibilities are Windows server 2008 (Active Directory, Child Domain, Replication, RODC, Radius), and Microsoft Exchange (Outlook Anywhere). I also assist the network administrator with networking tasks (Cisco routing protocols, Cisco Switching protocols). In addition add and remove equipment from the server rack when needs and cable management.
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Team Lead Support Technician(Contract)Alpha Ten Technologies Jan 2012 - May 2012Huntington Beach, Ca, UsDell VA PC Refresh Program for the Veterans Affairs Facility.Responsibilities:deliver a superior customer experience by managing on site execution according to deployment principals outlined.Site Coordination.Ensure the site is ready to receive servicesExecute accordingly.Validate daily user readiness based on deployment schedule for the site.Coordinate with Customer's on site facilities and technical contacts regarding readiness and delivery issues.Escalate to Field Services Management on issues that impact the entire operation at the site.Technical Management.Distribute deployment workload among deployment team.Ensure the Installation Technicians are productive and efficient.Ensure the services performed are in scope and escalate if appropriate.Serve as the escalation point for the Installation Technician's deployment issues.Perform Quality Assurance on completed deploymentsPerform installations while not supervising.Complete all updates and paperwork as required at the end of each day's activity.Perform Site Closeout at the end of each deployment event. -
Help Desk(Contract)Acs, A Xerox Company Dec 2011 - Jan 2012I worked as a Help Desk Agent for the US National Forest. My Responsibility were: AD user password reset, McAfee Endpoint Encryption issues, Citrix, Outlook issues, Lotus notes issues, Network failures, VPN issues, Applications installation, and Symantec Endpoint Protection issue.
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It Technician(Contract)Partners In It Oct 2011 - Nov 2011Hardware Refresh project at Wells Fargo. Remove old desktops, laptops, printers, etc. and replaced with brand new equipment.
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It Help Desk(Contract)Itok Aug 2011 - Sep 2011Orem, Utah, UsHelp Desk position. responsible for troubleshooting hardware, software, and network issues. -
It Desktop SupportTeleperformance Dec 2010 - Sep 2011Paris, Île-De-France, FrDesktop support for Verizon FIOS on a call center environment, doing support for PC, Mac, wireless devices, DHCP, MacAfee security, STB video, ONT/OLT, VOIP. -
It Help Desk(Contract)Robert Half Technology Sep 2010 - Dec 2010Menlo Park, Ca, Us -
Help Desk Analyst(Contract)Apex Systems, Inc Jun 2010 - Sep 2010Worked as a support agent for the 711 help desk using the following tools: Citrix, remedy ticket system, remote desktop, outlook, help filesSupport for a 24 ports switch, WAP, router, hub, windows sever 2003, wireless mobility's with windows CE, POS, HP UPS
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Support Technician(Contract)Sarcom Jun 2010 - Jun 2010Lewis Center, Ohio, UsResponsible for EU data transfer and settings to new PCs, printer installs, outlook configurations, network connectivity, IP connectivity, and running BitLocker Drive Encryption -
It Technician(Contract)Sullivan And Cogliano May 2010 - Jun 2010Westford, Ma, UsUpgrade memory on PC's and Laptops, HP, Client and Lenovo and replaced monitors -
Dp Technology(Contract)Distinctive Personnel Company May 2010 - May 2010Perform edhardware updates on medical equipment using standard hand toolsPerformed software updates of medical devices using various Care Fusion Alaris Products proprietary software applicationsPerformed electrical safety tests on medical devices using an electrical safety analyzer and recorded results manuallyPerformed functional tests on medical devices using CareFusion Alaris Products proprietary software application and recorded results manually as well as input the results into software applicationUsde a bar code scanner to input and manipulate data in to a Microsoft Excel spreadsheetAssembled transport poles using standard hand tools
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Pc Technician(Contract)Connexion Systems & Engineering Feb 2010 - Feb 2010Sudbury, Massachusetts, UsPerformed Hardware Deployment utilizing supplied documentation and tools Deployed 24 plus NEW Dell hardware systems to end-users Installed network or local end-user printers Tested the hardware systems after deployment in accordance with thesupplied documentation and tools Trained end-users on how to properly dock/undock laptops utilizingdocking stations -
Onsite It Technician(Contract)American Networks Us Sep 2009 - Jan 2010Worked as an onsite IT technician for business and EU.
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It Help Desk(Contract)Css Corp Slash Sep 2009 - Dec 2009Technical support for SMC Networks Products on Routers and NIC cards
Claudio Munoz Skills
Claudio Munoz Education Details
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Itt Technical Institute-MurrayInformation System And Cybersecurity -
Itt Technical InstituteComputer Network Systems -
Css Leaning AcademyVoip -
Corbelli Programing School ArgentinaBasic And Basic 2 -
Escuela Privada Ranelagh
Frequently Asked Questions about Claudio Munoz
What company does Claudio Munoz work for?
Claudio Munoz works for Viemed
What is Claudio Munoz's role at the current company?
Claudio Munoz's current role is Chief Information Officer | Transforming IT Infrastructure and Network Systems | Expert in Stakeholder Relationship Management and Organizational Development.
What is Claudio Munoz's email address?
Claudio Munoz's email address is cl****@****ail.com
What is Claudio Munoz's direct phone number?
Claudio Munoz's direct phone number is +180171*****
What schools did Claudio Munoz attend?
Claudio Munoz attended Itt Technical Institute-Murray, Itt Technical Institute, Css Leaning Academy, Corbelli Programing School Argentina, Escuela Privada Ranelagh.
What skills is Claudio Munoz known for?
Claudio Munoz has skills like Active Directory, Networking, Vpn, Windows Server, Servers, System Administration, Vmware, Customer Service, Hardware, Computer Hardware, Operating Systems, Microsoft Exchange.
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