Claudio Pintus Email & Phone Number

Leipzig, SN, DE

Leipzig, Saxony, Germany

• As the founder of Future Skills Leipzig, I lead a network specializing in digital and systemic organizational consulting, coaching, and training with a prominent focus on innovation within the IT landscape.
• ️ I offer my experience and expertise in coaching, consultancy and facilitation to navigate people through the complexities of digital transformation. My specialty is guiding them through effective change processes.
• ️ I've worked with diverse teams including software developers, UI/UX designers, agile coaches, product developers, and product owners.

Leipzig, Saxony, Germany

• As an integral part of one of the largest insurance companies in Germany, I played a key role in streamlining operations and enhancing communication within the industry.
• ️ Managed and collaborated with insurance agents to optimize workflows, ensuring smooth and efficient processes.
• ️ Took charge of operational tasks, such as creating and dispatching for 500+ offers, and successfully processed cancellations for more than 1000+ insurance policies.
• ️ Engaged with various IT programs, actively gathering feedback for program optimisation and implementing improvements to enhance overall system efficiency.
• ️ Developed a deep understanding of the insurance industry's structure and culture, gaining valuable insights into its intricacies.
• ️ Showcased a motivation to learn, approaching every task with focus to detail during my time at the company.

Leeuwarden, Friesland, Netherlands

• My journey with Design Thinking began at Reducept, a tech company focused on revolutionizing healthcare through innovative VR solutions for pain relief.
• ️The project I developed was a side project on developing an existing VR solution for stress relieve for people who were affected by the covid-19 pandemic.
• ️ Within a supportive and autonomous work environment, I led the product development and project management efforts, ensuring a seamless integration of technology and healthcare expertise.
• ️ Applied coaching skills to moderate 30+ meetings, introduced the Design Thinking methodology, and gathered insights from 20+ interviews to enhance the VR solution's effectiveness.
• ️ Successfully delivered a platform with 5+ digital services which complemented the VR solution, receiving positive feedback from users and stakeholders alike.
• ️ Stakeholders expressed high levels of satisfaction upon the project's completion, affirming our commitment to making a meaningful impact in the health tech space.

Groningen, Netherlands

• Eager for fresh challenges and greater opportunities for growth, I eagerly joined one of the leading Dutch banks to hone my communication skills and expand my professional career.
• ️ Refined with experience and knowledge from an intense month-long training program, I provided technical and financial support to over 100 customers.
• ️ Proactively establishing SMART goals on a weekly basis and welcoming constructive feedback from my team lead using the sandwich model, I consistently elevated my performance and helped the team succeed.
• ️ Fueled by the desire to immerse myself in new cultures and widen my perspective, I boldly chose to relocate to Germany, where I am excited to tackle new challenges and advance both personally and professionally.

Groningen, Netherlands

• I led a team of talented individuals to create a successful music event that was enjoyed by over 100 attendees on the 22th of February 2020.
• ️ Our team's attention to detail and dedication resulted in an immersive atmosphere, outstanding lighting, and a diverse lineup of Lithuanian artists, which earned us enthusiastic feedback.
• ️ We implemented a thorough branding and marketing strategy to increase visibility and engagement, gaining over 150 followers in a short amount of time.
• ️ As a project manager, I am proud of our achievements and eager to tackle new challenges in event planning.

Groningen, Netherlands

• During my employment at a leading technology firm, I had the privilege of working with high-quality products and services that served a diverse range of customers.
• ️ Thanks to a comprehensive 2-week training program and access to over 20 learning modules, I was able to enhance my knowledge and skills in customer interaction and support.
• ️ Interacting with 40+ customers daily, I sharpened my technical problem-solving skills, while simultaneously improving my documentation, conflict resolution, and customer service attitude.
• ️ I am grateful for the opportunity to connect with people and serve them. It was fulfilling to receive positive feedback from customers in need.
• ️ As the workload increased, the focus shifted towards output and the space for self-development shrinked. I am grateful for the expertise I gained and the value I was able to offer to both customers and the company.

Groningen, Netherlands

• This was a great experience where I developed my event management skills.
• ️ I experienced and learned how every company's culture should look like.

Basic Track, Design Thinking

Through the six steps of design thinking due to the d.school approach which include: understand, observe, synthesis, ideate, prototype and.

Advanced Track, Design Thinking

Education record