Claudio César Ruiz Espinoza Email and Phone Number
With over 2 years of experience working remotely for a financial company as a collector, I have developed strong communication and problem-solving skills. Currently, I am working as a customer service agent for Jetson, processing warranties for electric bikes. I am excited to pursue a career change to project management, where I can utilize my skills and experience to drive successful projects and achieve results. I am highly motivated, adaptable, and dedicated to ensuring customer success. I am excited to explore opportunities in project management and take on new challenges.
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Customer Experience RepresentativeKnockingLeón, Gto., Mx
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Project Management InternInceptio Jul 2024 - PresentLeón, Guanajuato, México -
Temporal Customer Experience RepresentativeKnocking Sep 2023 - Feb 2024Connecticut, Estados Unidos
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Assistant Event ManagerTaboo Producciones Jan 2020 - Oct 2023León, Guanajuato, México● Assisted in developing and maintaining event project plans, timelines, and budgets, which involved collaborating with team members and stakeholders to ensure project milestones were met.● Helped coordinate event logistics such as catering, audiovisual equipment, and transportation for attendees and presenters.● Participated in post-event retrospectives to assess the success of the event, identified areas for improvement, and made recommendations for future events. -
Customer Care RepresentativeJetson Aug 2022 - Mar 2023Remote● Helped to increase customer return rates by always providing a high problem resolution rate.● Processed warranties for a range of electric bikes, hoverboards, and scooters at Jetson Electric, ensuring timely and accurate resolution of customer issues using tools like Zendesk and Khoros.● Troubleshooting on a wide range of devices, resolving the customer’s technical issues, providing step by step accompaniment. -
Stakeholder ManagerActive Studio Apr 2019 - Aug 2022León Y Alrededores, México● Successfully assisted customers with web and graphic design relatedinquiries and issues● Proven track record of building strong relationships with clients● Achieved high levels of customer satisfaction and retention througheffective communication and problem-solving skills. -
Atención Al Cliente En Canales Digitales.Oportun Sep 2020 - Mar 2022León, Guanajuato, México-SMS Team-Email Team -
Auditor Del Equipo De EspecialidadOportun Mar 2020 - Oct 2020León Y Alrededores, México-Specialty
Claudio César Ruiz Espinoza Education Details
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Universidad Virtual Del Estado De GuanajuatoProject Management -
Careers With GoogleProject Management
Frequently Asked Questions about Claudio César Ruiz Espinoza
What company does Claudio César Ruiz Espinoza work for?
Claudio César Ruiz Espinoza works for Knocking
What is Claudio César Ruiz Espinoza's role at the current company?
Claudio César Ruiz Espinoza's current role is Customer Experience Representative.
What schools did Claudio César Ruiz Espinoza attend?
Claudio César Ruiz Espinoza attended Universidad Virtual Del Estado De Guanajuato, Careers With Google.
Who are Claudio César Ruiz Espinoza's colleagues?
Claudio César Ruiz Espinoza's colleagues are Martina Luis, Gaston Gover, Mariana Belisario Blaksley, Yara Adel, Maehyma Sekhon, Marina Lorenzetti, Kena Rincon.
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